My girlfriend and I stayed here when visiting KL for a friends wedding.
Echoing many of the comments of other guests, this hotel was fantastic. We arrived at about 6:30 in the morning on the overnight train from SIngapore, and the hotel were only too happy to show us straight to a room, hows about that for an early checkin! This allowed us to grab a shower, and they were only too happy to serve us breakfast after our trip.
We upgraded to the Horizon club, which was well worth it, as I was able to get my DJ pressed and shoes shined in advance of the wedding, as well as access to the lounge with great food, snacks and evening cocktails.
The room was fantastic, very clean and recently refurbished, and the bathroom was lovely, especially the rain shower, which you need with the humidity in KL!!
What clinched it for the Shangri-la however was the service. I have never styayed in a hotel where the staff tend to your needs with such sincerity and care. If I go back - this will be my first point of call!!More
- Free Wifi
- Free Parking