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“Choose another hotel!”
Review of Melia Kuala Lumpur

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Melia Kuala Lumpur
Ranked #43 of 342 Hotels in Kuala Lumpur
Certificate of Excellence
Brisbane
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Choose another hotel!”
Reviewed 20 August 2014

Choose another hotel - there are plenty in the area. I booked and paid for this hotel 3 months in advance and when asked for my preferences at the time of booking, I stated Non-Smoking and a Double Bed. Nothing special in that - but when we got to the room it had twin beds. When I contacted reception they informed me that there was no Double beds available. So in short - if you are on a hotel website that asks for your preference in bedding - choose another hotel!

Room Tip: Check and confirm the bedding choice you desire.
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Rodjack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,195 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (467)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Melbourne, Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 August 2014

Melia is in a great location, just near the monorail. Front desk very friendly, and helpful. We enjoyed the breakfast buffet, the cappuccino was authentic. Our room had no view, but we enjoyed the hotel very much. Well done, and thankyou from two Australian sisters.

Room Tip: Get a view.
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  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Recent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 August 2014

Great location and a breakfast with lots of variety and quality.
The price is quite cheap for a hotel of Melia chain.
The rooms are very spacious and comfortable but the decor and the interior is a little dated.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank cciclonee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riga, Latvia
Level Contributor
236 reviews
226 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
Reviewed 17 August 2014

Was staying again at this property. As it was my 4th time here, the crying need for renovation was something not new to me.
Good to know that finally it is (hopefully) going to happen.
I still like the central location and good food the property provides. So if you are ready to experience tired look of hotel, but the price is right, why not?

Stayed July 2014, travelled on business
Helpful?
Thank Kasparainens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 16 August 2014 via mobile

The Melia (as most reviews state) is in a great location, close to monorail, 5min walk to Bukit Bintang, directly across road from Berjaya Times Square, 7 eleven next door with ATM access and some decent places to eat close by. We stayed here for 4 nights and really cant complain about much. Staff were lovely, check in was fine, breakfast spread was good, swimming pool was clean and rooms are well appointed. The only negative I can say, is that our room was on a smoking floor (even though I requested a non-smoking floor). The smell of cigarette was not overly strong, but still lingering which was a bit off-putting.
Overall though, I would highly recommend Melia for a KL stay.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank Krisstylee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review, 21 August 2014
Dear Krisstylee,

Thank you for sharing your stay experience with us on tripadvisor. Your feedback is essential to the hotel, ensuring the hotel team can continually improve the hotel services and offerings.

We are delighted to know that you had a pleasant stay with us and enjoying the convenience of our location as well as the breakfast at The Kitchen.

Our team and I certainly look forward to the pleasure of welcoming you back to Melia Kuala Lumpur in the near future.

Once again, thank you for your support and your kind recommendation on our hotel to other travellers in tripadvisor.


Yours Sincerely,
Natasha kamaruzaman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo Governorate, Egypt
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 August 2014 via mobile

Located near downtown it is close by to any tour pickup points, the twin towers and the tower of Kuala Lumpur. The staff are friendly and helpful. The breakfast buffet is very good. As for the rooms themselves I don't recommend getting anything below the level rooms 15-18. Any rooms below that are horrible, plain white and the decor looks old, honestly I had seen 2 star hotels in Germany that had better rooms. Upgrading to the level costs about 80 euros more per night, the level buffet is nothing special. But the rooms are slightly wider with a sofa and the Decor is much better.

I should mention that you should get down to breakfast early as during the arrival of a large group at 9:45 we had to wait in line to eat breakfast.

Stayed August 2014, travelled as a couple
Helpful?
2 Thank Ehab H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Al Khobar, Saudi Arabia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 August 2014

Stayed at Melia in Aug 14, very good location for all type of travelers. Staff is very friendly and helpful. Rooms are with old furniture and in need of urgent renovations. Opposite to Berjaya Time Square and Very close to Bukit Bintang and KLCC tower is 2 Stops away around 5-10 Mins by train/Taxi.

  • Stayed August 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Jawwad-Zaidi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review, 14 August 2014
Dear Jawwad-Zaidi,

Thank you very much for sharing your feedback with us on tripadvisor.

We are indeed glad to know that we have delivered a friendly and helpful service during your stay with us as well as great to know that you enjoying the convenience of our location on the shopping malls and monorail station which are just next to our hotel.

Pertaining to your feedback on our room condition, we are pleased to share that we have plans for renovation in the near future and we hope to have you back staying with us in our newly renovated room in the future.

Thank you.

Yours Sincerely,
Natasha Kamaruzaman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia Kuala Lumpur

Property: Melia Kuala Lumpur
Address: Melia Kuala Lumpur 16 Jalan Imbi | Kuala Lumpur, Kuala Lumpur 55100, Malaysia
Phone Number:
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#36 Family Hotel in Kuala Lumpur
#40 Luxury Hotel in Kuala Lumpur
Price Range (Based on Average Rates): £
Hotel Class:4 star — Melia Kuala Lumpur 4*
Number of rooms: 288
Official Description (provided by the hotel):
Set in the city's prime location, among all the prestigious business addresses, stands the Melia Kuala Lumpur. Right at the heart of the city's 'Golden Triangle' and commercial district, the hotel occupies an unbeatable location. With the iconic Petronas Twin Towers reachable in 3 minutes by monorail, popular shopping attractions footsteps away, and cultural attractions such as the Bintang Walk and Little India nearby, Melia Kuala Lumpur is the perfect address for business or leisure. The hotel features spacious, well-appointed rooms that are bathed in warm sunlight. A range of dining options, filled with the flavors and diversity that define Malaysia, is served daily within the hotel. Gym are available for leisure while a business center and host of functional meeting rooms stand ready when work calls. With an outstanding location, top-rate service, facilities that delight, and a dedication to sustainability, Melia Kuala Lumpur is perfect for any traveler looking to be at the center of all the action. ... more   less 
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Also Known As:
Melia Kuala Lumpur Hotel Kuala Lumpur
Sol Melia Kuala Lumpur
Kuala Lumpur Melia

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