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Had the option to book my own place for a meeting in Kl and Melia was in a great location and prices were great value. Check in was fast even though it was quite busy, and the room itself were spacious with a seating area. View was also good.
Overall everything was great! Thanks!
Date of stay: August 2019
Trip type: Travelled on business
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Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this review
Responded 16 Sept 2019
Dear affanpauzi,
Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services.
It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future.
Best Regards, Azlina Kassim Guest Experience Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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This is a beautiful hotel with an amazing pool and spa! we really enjoyed staying here as it was so close to the mall, markets and street food! the hotel also had beautiful food and a must have breakfast buffet.
Date of stay: September 2019
Trip type: Travelled with friends
Ask Erana C about Melia Kuala Lumpur
2 Thank Erana C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this reviewResponded 12 September 2019
Dear BossGirl123,
Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services.
It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future.
Best Regards, Azlina Kassim Guest Experience Manager
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
We stayed for 3 nights at the Melia KL in a Level Suite and were not disappointed. The bedrooms are large and well decorated with a lovely bathroom, serviced regularly, having access to the Level Lounge was also definitely worth the additional payment. Private check in/out, Breakfast and afternoon cocktails/canapes are lovely and the hotels location makes access to all the city attractions very easy. We will definitely stay here again should we return to KL.
Room tip: Book the Level its well worth it!
Date of stay: August 2019
Location
Rooms
Service
Ask japplet0n about Melia Kuala Lumpur
3 Thank japplet0n
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this reviewResponded 10 September 2019
Dear japplet0n,
Thank you for taking your valuable time for sharing your stay experience with regards to our excellent newly refurbished room.
It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future.
Hence please visit our website and book directly for great promotional offers and we thank for the support and in choosing Melia KL for your stay.
Best Regards, Azlina Kassim Guest Experience Manager
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
- Spoil the whole honeymoon mode - The kettle is still filled with dirty water - Ask for some decoration and mention willing to pay, nothing was given, total disapointment when entering the room - Staff is too slow, queue up for a long time
Date of stay: September 2019
Value
Location
Service
Ask samgor4ni about Melia Kuala Lumpur
2 Thank samgor4ni
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this reviewResponded 10 September 2019
Dear samgor4ni,
We very much regret that we could not meet your expectations in various areas. Please accept our sincerest apologies for those exceptional lapses which obviously do not reflect our usually high service standards which you can rightfully expect at a Melia Kuala Lumpur.
With regards of room and arrival experience, Melia Kuala Lumpur team works very hard every day in order to provide our guest with the best service and experience as we consider this variance that you encountered.
We look forward for you visiting us again so you can truly experience our genuine and competent service.
Best Regards, Azlina Kassim Guest Experience Manager
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arrive at the hotel at 11am, and allowed to early check in. Great location, just a walk away to Imbi Monorail station, opposite of Berjaya Time Square for immediate shopping. Overall very good hotel, just breakfast have less variety.
Room tip: book through Melia website, offer better discount
Date of stay: August 2019
Trip type: Travelled with family
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Review collected in partnership with Meliá Hotels International
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Ask kyrriez about Melia Kuala Lumpur
3 Thank kyrriez
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this reviewResponded 10 September 2019
Dear kyrriez,
Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services.
It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future.
Hence please visit our website and book directly for great promotional offers and we thank for the support and in choosing Melia KL for your stay.
Best Regards, Azlina Kassim Guest Experience Manager
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Excellent hotel for a family holiday stay.We hired three superior double rooms for four days.There was some delay in check in.We got only one room at 2 pm and has to wait for another 2 hours to get the other two rooms.they were apologetic. But not fair for the guests.
Rooms were very good with good view and big rooms.Hotel is in the midst of all conveniences. Near by shopping centers , mono rails so many food out lets all in walking distances.Good break fast but most of the days not much change in the menu Polite people around and willing to help always. I will recommend this hotel for a family holidays and will definitely stay here again in my next visit
Room tip: Take an upper floor so that can avoid street sound
Date of stay: August 2019
Value
Cleanliness
Service
Ask MATHEW Z about Melia Kuala Lumpur
3 Thank MATHEW Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this reviewResponded 4 September 2019
Dear MATHEW Z,
We are delighted that you and your family have had wonderful stay with us and we appreciate that special mention of our associates in the Melia KL. Rest assured, due recognition will be extended for their exemplary service by your favourable comments and waits in welcoming your return very soon.
Hence please visit our website and book directly for great promotional offers and we thank for the support and in choosing Melia KL for your stay.
It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future.
Best Regards, Azlina Kassim Guest Experience Manager
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
