Arrived the hotel on the 28 at 1pm. They said the room is not ready n asked me to wasit 2 hours. N I said I m OK. Back in 3 hours. Rooms still not ready. N told me to wait 5 mins. Waited for 15 mins. They have forgotten about my room. Arranged a room for me. But its a smookin room. Called n asked to change room. They made me wait for 30 mins again with no response.
One of the worst service ever.
- Official Description (provided by the hotel):
- Nestled in the city center and just steps away from the city monorail and LRT lines, the hotel offers seamless access to Kuala Lumpur's main attractions making it just minutes away from the city's best shopping and dining venues. For your stay, explore our Sheraton Club Suite which offers panoramic vistas of the city skyline and extra in-stay benefits with great value. Dine in our award winning Celestial Court restaurant for an authentic Chinese dining experience or a romantic dinner at a free-standing trattoria styled after a rustic country home, Villa Danieli. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Kuala Lumpur
- Kuala Lumpur Sheraton
- Sheraton Imperial Kuala Lumpur