Westin KL was recommended to me but I was a bit hesitant after reading some negative reviews here. However I enjoyed my stay very much.
The location is very convenient, with shopping and restaurants at our finger tips at Pavilion mall across the street and Starhill Gallery next door. It's also only a few minutes walk from other shopping centres (Lot 10, BB Plaza etc.) and Bukit Bintang monorail station. The hawker food centre of Jalan Alor is also a few minutes walk away. On weekdays the hotels offer a free shuttle van service to the twin towers.
The concierge and lobby staff in general were very helpful. The concierge was able to answer our every question, from transportation and time tables, to the location of fish spas, to recommending a local tailor for alterations.
The buffet breakfast is something to be experienced with so much to offer from every cuisine.
We stayed in two different rooms last month, and both were spacious and generally well maintained, although they do show their age in the scratched basins and bathtubs. Some of the bath towels were also frayed. Little used areas like the mini-bar look like they haven't been dusted for a while. Overall the room is comfortable though. The Heavenly Bed is great, and three pillow types are on offer which is just wonderful.
- Official Description (provided by the hotel):
- The Westin Kuala Lumpur is an oasis located on the vibrant streets of Jalan Bukit Bintang. The strategic location of this five-star luxury hotel puts Kuala Lumpur’s best shopping, entertainment and local attractions right at your doorstep, which also includes Petronas Twin Towers, Kuala Lumpur Tower and Pavilion KL shopping mall which are just minutes away. From signature Westin Heavenly® Bed to our fully equipped Westin WORKOUT®, the hotel offers world-class facilities and services that inspire you to be at your best. ... more less
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- Also Known As:
- The Westin Kuala Lumpur Hotel Kuala Lumpur
- Westin Kuala Lumpur
- Kuala Lumpur Westin