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“Good Hotel with convenient location...”
Review of Swiss-Garden Hotel

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Swiss-Garden Hotel
Ranked #68 of 353 Hotels in Kuala Lumpur
Reviewed 28 January 2014

I stayed in this hotel during my business trip to Kuala Lumpur. This is a very good hotel for business travelers. Decent sized rooms. They have a good breakfast spread in the morning. Also location is convenient and one can reach to any city center place within 15 minutes.
Overall a good stay and Recommended for business traveler/families.

  • Stayed: May 2013, travelled on business
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1  Thank Dhsheth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SGHRKL_Latib, General Manager at Swiss-Garden Hotel, responded to this reviewResponded 6 February 2014

Dear Sir,

Thank you for taking the time to write your review regarding your recent stay with us. It was a true pleasure to have you with us. We are very fortunate to be at one of the most strategic locations in KL.

Once again, thank you for your kind review & we certainly hope that you will grace us with your kind presence once again.

Thank you & kind regards,
Abdul Latib Bin Omar,
General Manager

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475 - 481 of 1,333 reviews

Reviewed 27 January 2014

Wonderful hotel, fast check -in and check out , Staff served with a smile and even help us to direct to the places that we wanted to visit.. Stayed over with my childhood friend and we are extremely overjoyed when we were given room with bathtub though we actually booked 1 without bathtub. I enjoyed the hotel's facilities , especially the sauna . one of your employee who is stationed over at the gym, willingly helped us when I approached him for help to operate the machine for us. Thanks a million! & he even come & checked on us. Sadly, I didn't manage to catch his name. Good service.

Everything was good , just that we were disturbed by one of the guest staying in-house when we are waiting for the lift down. From 10Jan to 12Jan - room 722 (if am not wrong) 7 floor, opposite the lift :)

  • Stayed: January 2014, travelled with friends
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Thank Yayah92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SGHRKL_Latib, General Manager at Swiss-Garden Hotel, responded to this reviewResponded 6 February 2014

Dear Ms Yayah92,

Thank you for taking the time to write your review regarding your recent stay with us. It was a true pleasure to have you with us & thank you for your kind review regarding our colleague.

Once again, thank you for your kind review & we certainly hope that you will grace us with your kind presence once again.

Thank you & kind regards,
Abdul Latib Bin Omar,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2014

Staying here for 2 days. On our second visit to the hotel. Experienced a small hiccup with the room amneties. Enjoyed the breakfast at 7 in the morning. Value for money. Room package included bfast and massage.

  • Stayed: January 2014
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1  Thank CPAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SGHRKL_Latib, General Manager at Swiss-Garden Hotel, responded to this reviewResponded 6 February 2014

Dear Sir/Madam,

Thank you for your constructive feedback on your recent stay at Swiss-Garden Hotel Kuala Lumpur. I hope that your hiccup with our room amenities was resolved speedily.

Once again, thank you & I hope that you will give us another opportunity by gracing us with your kind presence once again.

Thank you & kind regards,
Abdul Latib Bin Omar,
General Manager

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Reviewed 12 January 2014

We (2 adults with 10 & 7 year old kids) decided to upgrade to a family room and so glad we did. The family room was a good size with 2 TV's so when chilling we could watch BBC World whilst the kids watched Disney! Location was central but not overly appealing to look at and walk around etc. Restaurant very good food and reasonable prices. Breakfast and swimming pool good too. Staff friendly.

  • Stayed: January 2014, travelled with family
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2  Thank tonyofnapiernz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SGHRKL_Latib, General Manager at Swiss-Garden Hotel, responded to this reviewResponded 6 February 2014

Dear Sir/Madam,

Thank you for your kind feedback on your recent stay at Swiss-Garden Hotel Kuala Lumpur.

We look forward to seeing you again.

Thank you & kind regards,
Abdul Latib Bin Omar,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2014

we stayed for two nights in december. customer service wasnt great, they could do with smiling more! nice builiding and room was nice, not amazing but will do for a few days as price isnt too bad! location is the best thing about this hotel with bukit bintang a short 5-10 minute walk! would recommend for short stay based on location!

Room Tip: good location but look around first!
See more room tips
  • Stayed: December 2013, travelled as a couple
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2  Thank emma n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SGHRKL_Latib, General Manager at Swiss-Garden Hotel, responded to this reviewResponded 6 February 2014

Dear Sir/Madam,

Thank you for your feedback on your recent stay at Swiss-Garden Hotel Kuala Lumpur.

Once again, thank you & I hope that you will grace us with your kind presence again.

Thank you & kind regards,
Abdul Latib Bin Omar,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2014

I must admit, I expected more from this hotel than I got. First impression is good... smart entrance and restaurant, but the rooms are poor. Old and musty and although they are clean, the do not give you a very clean impression. I was also very disappointed that there is no Wi-Fi in the rooms. Breakfast is however good and the hotel location is ok. It is close to a few attractions, but you will need a taxi to get to the main attractions for Kuala Lumpur.

Room Tip: Ask for a room that has recently been re-vamped if possible. Otherwise make sure it has never been a...
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  • Stayed: March 2013, travelled with friends
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3  Thank Greg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SGHRKL_Latib, General Manager at Swiss-Garden Hotel, responded to this reviewResponded 16 January 2014

Dear Sir/Madam,

Thank you for your constructive feedback on your recent stay with us. I regret to hear that you had an unpleasant experience with our room condition. For your kind information, we feature 4 floors (Floors 4, 5, 6 & 15) as the smoking floor whereas the other floors have been designated as non-smoking floors.

Once again, thank you & I hope that you will give us another opportunity by gracing us with your kind presence once again.

Thank you & kind regards,
Abdul Latib Bin Omar,
General Manager

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Reviewed 7 January 2014

the hotel is in a good location, you can reach a lot of sites in KL in walking distance, the room was very basic, quiet clean, no wifi is ridiculous in the 21st century
for 1-2 nights stay it s ok, but don't expect too much

  • Stayed: June 2013, travelled as a couple
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2  Thank Lomexito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SGHRKL_Latib, General Manager at Swiss-Garden Hotel, responded to this reviewResponded 16 January 2014

Dear Sir/Madam,

Thank you for your feedback on your recent stay at Swiss-Garden Hotel Kuala Lumpur.

We hope that you will give us another opportunity by gracing us with your kind presence once again.

Thank you & kind regards,
Abdul Latib Bin Omar,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swiss-Garden Hotel

Address: 117 Jalan Pudu, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#54 Luxury Hotel in Kuala Lumpur
Price Range: £36 - £63 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swiss-Garden Hotel 4*
Number of rooms: 310
Official Description (provided by the hotel):
Attractive Modern Hotel with terraced design, situated within minutes of business & commercial center. ... more   less 
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Also Known As:
Swiss Garden Kuala Lumpur
Swiss Garden Hotel Kuala Lumpur

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