Lousy experience. It be rated as 3 star; other than the beds are clean, the amenities are poorly maintained. When I asked for extra pillows on first night, it wasn't delivered. I asked again the second day, it wasn't delivered too and no follow up from there! The breakfast buffet was lousy, food are cold too and coffee was diluted. The service crew were not proactive in cleaning and clearing the tables until I have to request for their assistance to clear a space for me.
Location was not exactly conducive for families I children. Lots of touting and places look sleazy around this area
- Official Description (provided by the hotel):
- Royale Chulan Bukit Bintang (formerly known as The Royale Bintang Kuala Lumpur) is located in the heart of Kuala Lumpur’s Golden Triangle. Our location is within a short walking distance of the monorail stations and major shopping centers including Sg. Wang Plaza, Times Square, Lot 10, Starhill Gallery, Pavilion and the entertainment hub along the famous Bintang Walk. With a choice of Superior or Deluxe rooms, Executive Suites and The Royale Suite, each guest room has individually controlled air conditioning, telephone with voicemail, hairdryer, remote controlled TV with BBC cable services, coffee and tea making facilities, personal safe as well as broadband internet access to our Club floors. The hotel’s Executive Floors consist of the Royale Club rooms, Deluxe Club rooms, Executive Suites and Royale Suite. Privileges include continental breakfast, evening refreshments and all-day coffee and tea served at The Royale Club Lounge. ... more less
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- Also Known As:
- The Royale Bintang Kuala Lumpur Hotel Kuala Lumpur
- Royale Bintang Kuala Lumpur
- Royale Bintang Hotel Kuala Lumpur
- Kuala Lumpur Bintang Hotel