A great disappointment. Rooms are not made up when guests arrive in the afternoon after a full tiring day. We were even given a room # 0728 previously occupied as evidenced by the soiled bed and bath linens. We were transferred to room 1228 but behold we had no air con for 2 nights We had to request for an electric fan but my room mate was allergic to dust and gave us problem also. . Third day we were transferred to 1102 and had a better sleeping quarters. Breakfast is terrible and hotel managers would not listen and address complaints of guests. We booked 9 rooms and rooms 0722 and 1115 in particular came back with rooms NOT MADE UP despite repeated requests. Very far from global standards when you talk of overall ratings. Stay away. !!!!!!
- Official Description (provided by the hotel):
- Royale Chulan Bukit Bintang (formerly known as The Royale Bintang Kuala Lumpur) is located in the heart of Kuala Lumpur’s Golden Triangle. Our location is within a short walking distance of the monorail stations and major shopping centers including Sg. Wang Plaza, Times Square, Lot 10, Starhill Gallery, Pavilion and the entertainment hub along the famous Bintang Walk. With a choice of Superior or Deluxe rooms, Executive Suites and The Royale Suite, each guest room has individually controlled air conditioning, telephone with voicemail, hairdryer, remote controlled TV with BBC cable services, coffee and tea making facilities, personal safe as well as broadband internet access to our Club floors. The hotel’s Executive Floors consist of the Royale Club rooms, Deluxe Club rooms, Executive Suites and Royale Suite. Privileges include continental breakfast, evening refreshments and all-day coffee and tea served at The Royale Club Lounge. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Southall Travel, Agoda, Travel Republic (UK), TripOnline SA, getaroom.com, Hotels.com, Ebookers, HotelsClick, Evoline ltd, Cancelon and 5viajes2012 S.L. so you can book your Royale Chulan Bukit Bintang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Royale Bintang Kuala Lumpur Hotel Kuala Lumpur
- Royale Bintang Kuala Lumpur
- Royale Bintang Hotel Kuala Lumpur
- Kuala Lumpur Bintang Hotel