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“Overall VG!”

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Dorsett Kuala Lumpur
Ranked #47 of 341 Hotels in Kuala Lumpur
Certificate of Excellence
Istanbul turkey
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Overall VG!”
Reviewed 26 April 2012

PROS:
-Fast elevator
-The good breakfast
-comfy beds
-great view of KL tower
-location near KL tower,Berjaya ,bukit bintang and lots. and walkable
-clean rooms and good comfort room
-good staff
CONS:
Small lobby
mid range hotel

Room Tip: get a room facing KL tower
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank josh ambio c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HenryDorsett, Manager at Dorsett Kuala Lumpur, responded to this review, 3 May 2012
Dear Sir,

Thank you for your recent stay at Dorsett Regency Kuala Lumpur and taking time to post your review on Tripadvisor!

We are glad to learn that you have a wonderful stay with us and enjoyed the beautiful city of Kuala Lumpur!

Looking forward to welcome you back to Kuala Lumpur in near future!

Best regards,

Henry LOO
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (294)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Bangkok
Level Contributor
51 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 25 April 2012

If you are looking for mid range accommodation that is close to the Bukit Bintang, the major shopping malls, and the Twin Towers, then this is a good choice. However, the hotel is dated and worn, and expect it to be crowded and full, precisely because it does offer good deals for the area. The breakfast was average; most things ran out quite early and were not replaced. The crowded dining area was not kept clean or properly stocked by the staff. The room was noisy - next to the elevators and the noise of the elevators running was a constant disturbance. The hotel was full so a room change was not possible. The room was not clean.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BangkokStu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney Australia
Level Contributor
95 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 23 April 2012

Stayed in adjoining junior suite for one week with family of 5. Located opposite the Ritz and within walking distance of the main shopping precincts and 10-15 minutes from twin towers via the new undercover air conditioned walkway. Breakfast included huge buffet of Asian and western food including made to order egg station and provided more than enough for all taste buds! Staff friendly and helpful from booking to reception, concierge to housekeeping and everywhere in between. Highly recommend staying at this hotel which is generally priced lower than the surrounding 5 star hotels so therefore much better value for money.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BusyBees04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HenryDorsett, Manager at Dorsett Kuala Lumpur, responded to this review, 25 April 2012
Dear Sir,

Thank you for your recent stay at Dorsett Regency Kuala Lumpur and taking time to post your review in Tripadvisor.

Overall, we are happy to learn that you have had an enjoyable stay with us, we received many compliments about the hotel location, service and product, we thank you and strive to keep up the good work.

We look forward to welcome you back in near future.

Best regards,

Henry LOO
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 April 2012

Location is strategicly located at the golden triangle and it only a 5 mins walk away from all of the shopping malls. The service is fast. Asked for toilettries and came they right after a minute. Literally!

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aiden_Ho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Aust
Level Contributor
177 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed 21 April 2012

This hotel is great value for money.

Our deluxe room was very clean and the beds very comfortable - the beds were probably the most comfortable I've experienced anywhere.

One thing I loved was the band that played every night. We would come back to the hotel quite late and sit in the cozy lounge area where the band were playing. It was a nice way to finish off an evening. Apart from the band sounding quite good, the two singers came around and introduced themselves to everyone, during their break, which I thought was lovely.

The hotel lobby area and bar area is only very small, but we liked this aspect, as it was cozy and intimate.

Every staff member we had dealings with were all very nice.

The location is great. Tip: Head to the food court in the Pavillion shopping mall. The best food court experience I've ever had - so delicious and very cheap.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jenwayh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HenryDorsett, Manager at Dorsett Kuala Lumpur, responded to this review, 25 April 2012
Dear Sir,

Thank you for posting your review in Tripadvisor and kind compliments about the hotel product and services.

We glad to learn that you have had an enjoyable stay, looking forward to welcome you back in near future.

Best regards,

Henry LOO
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
66 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 17 April 2012

Here is your room key. Unfortunately there will be no electricity in the entire hotel between midnight and 6am. This is the kind of comment that makes you turn around and walk out. So we did. There was no warming from either booking.com or the hotel. How can you run a band like this? You need a reality check.

Room Tip: Try the rooms with electricity.
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Smithsd1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HenryDorsett, Manager at Dorsett Kuala Lumpur, responded to this review, 18 April 2012
Dear Sir,

I would like to thank you for sharing your feedback on Tripadvisor.

We regret and sorry for the inconvenience caused, the 2 hours temporary electricity interruption is to facilitate the National Utility Board to carry out yearly maintenance service at the sub-station.

Trust that our reply meet your expectation.

Best regards,

Henry LOO
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ko Chang, Thailand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 April 2012

My family had a wonderfull stay at the dorsett. The location is right in the middle of the main shopping area in kuala lumpur. We didn't need to take taxi for anything as everything was very near. The breakfast had many good choices. Would come back again.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HenryDorsett, Manager at Dorsett Kuala Lumpur, responded to this review, 25 April 2012
Dear Sir,

Thank you very much for taking time to share your experience in Tripadvisor!

We are glad that you have had a wonderful stay with us, and looking forward to welcoming you back to Dorsett Regency Kuala Lumpur in near future.

Best regards,

Henry LOO
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dorsett Kuala Lumpur

Property: Dorsett Kuala Lumpur
Address: 172 Jalan Imbi | Pudu, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#43 Luxury Hotel in Kuala Lumpur
Price Range (Based on Average Rates): £
Hotel Class:5 star — Dorsett Kuala Lumpur 5*
Number of rooms: 322
Official Description (provided by the hotel):
Dorsett Kuala Lumpur is located in the heart of Kuala Lumpur's Golden Triangle, a stone's throw away from Malaysia's finest shopping malls, eateries, tourist and entertainment spots. A short 5 minutes' walk will take you to the doorstep of Pavilion, Starhill Gallery, Fahrenheit 88, Lot 10, Sungei Wang, Berjaya Times Square and Low Yat Plaza. The KL Convention Centre and Petronas Twin Towers are also within walking distance from the hotel through an air-conditioned link bridge. ... more   less 
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Also Known As:
Dorsett Regency Kuala Lumpur Hotel Kuala Lumpur
Regency Kuala Lumpur
Kuala Lumpur Regency

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