I don't mind my room is a bit shabby but it really matters for the shabbly way the staff treated us.
We asked the middle-aged male staff, may be the offier-in-charge I guess, the way to a shopping mall. He simply said "taxi!". I asked " any public transport?" Again he replied unfriendly and impatiently" Taxi". There isn't any other client at the front desk at the moment! In fact there is a monorail station right next to the mall! All they want is to let us get a taxi through their staff. That's the way they treat foreigners.
On the checking out day, I left my fake teeth in the glass in the toilet. The checking out time was 11:30a.m. At1:30p.m., I got back to ask them to help me to see if the housekeeping find my fake teeth. That lady at the front desk spoke to me in Malay!!! From the checking-in evening, she was there and I'm sure she knew where we are from! May be she thought I couldnot speak English! Her manner was extremely unfriendly and indifferent!!!
I felt she was making fun of me!!!!! That's the way the way they treat their customers!!!!
Then she talked to me in Mandarin but would not allow me to go upstairs to my room and have a look. She just replied that the houskeeping didn't found it---and the only thing found was a toothpaste box???? I didnot left such a thing in my room. Did they really try to help me find it?? I doubted......
They are very inconsiderate, unhelpful, unfriendly and impolite. They think nothing about how important the fake teeth to me. It's not a matter of money.
It isn't my first trip to Malaysia. They are nightmare to me.
Will visit Malaysia again?? They are discouraging me to do so!!
- Official Description (provided by the hotel):
- Business-oriented 20-story Hotel located at the heart of the business center, 100 meters from Bukit Bintang Monorail Station & 50 km from airport. ... more less
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- Also Known As:
- Coronade Hotel Kuala Lumpur