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Freedom34221073985
Kuala Terengganu, Malaysia

Value For Money

4.0 of 5 bubblesReviewed 29 May 2019
Overall,i am satisfied with hotel services during my stay at this hotel. Staff very helpful and hotel also nearby to Avenue K and KLCC. Great location for holiday with a family.Room clean but looks a little bit old.
Date of stay: May 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CorushotelKL, Public Relations Manager at Corus Hotel Kuala Lumpur, responded to this review
Responded 30 May 2019
Dear Guest

Thank you for your positive comments. We will strive to extend better services to our guests consistently. We hope to welcome you back soon to our hotel.

Have a pleasant day ahead.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    Reviews (2,665)
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    440 - 445 of 2,665 reviews
    Reviewed 29 May 2019

    Please work on Housekeeping very hard, they need to be trained on about how to rearrange and replace and reset the room everyday. Also staff at breakfast section should be learn to be polite when providing some information. Rest i am happy.

    Room tip: Please change the used items on daily base
    Date of stay: May 2019
    Trip type: Travelled with family
    Review collected in partnership with this hotel
    Thank DayTrip43918168828
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    CorushotelKL, Public Relations Manager at Corus Hotel Kuala Lumpur, responded to this reviewResponded 30 May 2019

    Dear Valued Guest,

    We appreciate all comments and views. All reviews or complaints have been directed to the respective departments concerned. We apologized if you had to encounter bad experiences with our service staffs. Rest assured that it will not happen again.

    We will try our level best to provide better services in all aspects of the hotel. Hope to welcome you back soon to Corus hotel KL.

    Thank you and have a pleasant day ahead.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 28 May 2019

    Corus Hotel is a nice hotel and is conveniently located in the heart of KL, walking distance to Petronas Tower and KLCC. It has big rooms and comfortable beds and we were there the receptionist warmly arranged us to get am adjoining room. Of course, the staff could use more smile and they’d be perfect.

    Date of stay: May 2019
    Trip type: Travelled with family
    Review collected in partnership with this hotel
    Thank mbgudian
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    CorushotelKL, Public Relations Manager at Corus Hotel Kuala Lumpur, responded to this reviewResponded 30 May 2019

    Dear Guest

    Thank you for your email.

    We value and appreciate all comments and reviews that we receive. Our priority has always been Service with A Smile, so the staff are all hands on with this affect. However, your comments are being taken seriously and we hope to transform that situation the next time you visit us.

    Have a good ahead!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 28 May 2019

    The room is clean, comfortable. Bathroom is clean as well. Good location with walking distance to KLCC. Staff is helpful and polite. The only thing that need improvement is breakfast. Overall, good stay.

    Date of stay: May 2019
    Trip type: Travelled with family
    Review collected in partnership with this hotel
    Thank Fearless30608842866
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    CorushotelKL, Public Relations Manager at Corus Hotel Kuala Lumpur, responded to this reviewResponded 30 May 2019

    Dear Guest

    Thank you for your email. We appreciate and value all comments we get. Your comment on breakfast has been directed to the respective department for improvement.

    Thank you and hope to see you back here soon.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 28 May 2019

    Overall OK with the hotel. The location is good, convenience for shoppers as it is located direct opposite KLCC . The area that need to improve is the carpet, it has a smell that is not too pleasant to me.

    Date of stay: May 2019
    Trip type: Travelled as a couple
    Review collected in partnership with this hotel
    2  Thank BrandonBeh
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    CorushotelKL, Public Relations Manager at Corus Hotel Kuala Lumpur, responded to this reviewResponded 30 May 2019

    Dear Mr Brandon Beh

    Thank you for your email.

    We appreciate your comments and reviews. Your concern on the unpleasant odor in your room has been directed to the respective department.

    We hope to welcome you back here soon and have a good day ahead!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 28 May 2019

    I was in asia for business meetings and had the weekend free; KL is the only major Asian city I hadn't visited, so flew in overnight on Friday, spent Saturday and Sunday sightseeing in the city and surrounding areas.
    This was a perfect base for my purposes: 5 min to Petronas twin towers, many tours scheduled by the hotel staff. I didn't use the bus services since I didn't know about them and scheduled drivers for my local travels - there are scheduled buses to the airport as well as other destinations that depart from the hotel.
    Breakfast downstairs in the lobby restaurant was very nice (11th floor breakfast room not inviting with somewhat small offering). The hotel was very clean and comfortable, modern amenities, short walk to malls, restaurants and the towers. Recommended for a base of operations.

    Date of stay: May 2019
    Trip type: Travelled solo
    Review collected in partnership with this hotel
    Thank dean r
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    CorushotelKL, Public Relations Manager at Corus Hotel Kuala Lumpur, responded to this reviewResponded 30 May 2019

    Dear Sir

    Thank you for your feedback.

    Our hotel is known for its location access to famous tourist attractions and the Twin Towers. We do try to accommodate our guest the best way we can.

    Your comment on the small fare of breakfast on 11th floor is noted and has been directed to the respective department concerned.

    Hope to welcome you back here soon.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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