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Reviewed 27 August 2019 via mobile

thank you very much for all your help in making our stay ( 22 August to 26 August 2019 ) a very pleasant one. Getting us in early and allowing us to leave late made us less tired from and onwards journey. The room and especially the bathroom was very clean and bright with marble tiles. Thank you for accommodating us at that floor.

For our next visit we have requested a booking from 21 Nov check in and check out on 25 Nov. Kindly email us of your reference please.

We were hoping to see you to convey our satisfaction personally but was advised that you were very busy with some other duties. There is always a next time.

Once again our sincere thanks to you and all the wonderful staffs.

Date of stay: August 2019
Trip type: Travelled with family
2  Thank Vinojkumar
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
CorushotelKL, Public Relations Manager at Corus Hotel Kuala Lumpur, responded to this reviewResponded 30 August 2019

Dear Guest

Thank you for your feedback.

Your positive comments will only encourage our staff to strive harder. We appreciate and value all comments .

We shall be sending you a booking reference number pertaining to your next visit soon. Do check you email.

Once again, we cannot wait to welcome you back here soon.

Have a great weekend ahead!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2019

Very good location. There is a small night market next to it and there are two big shopping malls cross of street. The service is just fine. The internet WiFi connection is EXTREMELY BAD. The swimming pool is not big and the depth is not really good. The depth of the pool is very extreme. It would be nice if they have a jacuzzi.

Room tip: Very bad internet WiFi connection
Date of stay: August 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
2  Thank kichikit
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
CorushotelKL, Public Relations Manager at Corus Hotel Kuala Lumpur, responded to this reviewResponded 30 August 2019

Dear Guest

Thank you for your feedback.

We have directed your concerns on the internet speed and other areas mentioned. It has been directed to departments concerned.

We appreciate and value all comments we get and hope that you will grant us another opportunity to serve you.

Have a great weekend ahead!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2019 via mobile

Hotel location is good. The only down side thing is room looks old and dusty.
Curtain looks like long time never change.

Other then that we have no issue.

Management, please look into the cleanliness or refurbishment of the hotel.

Date of stay: August 2019
Trip type: Travelled with family
2  Thank rosfairuzana
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
CorushotelKL, Public Relations Manager at Corus Hotel Kuala Lumpur, responded to this reviewResponded 30 August 2019

Dear Guest

Thank you for your feedback.

We acknowledge your concerns on the hotel's outlook but we have done 2 floors upper level and also refurbished the ballroom and lobby. We are getting to other areas soon.

Nevertheless, we hope to welcome you back here again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2019

Breakfast items are insufficient and should include more items. Room/bathroom items shall be upgraded. Employees in the lobby reception shall have more patience in dealing with customers and if their Spoken English is not good then they should be replaced with better English Spoken people rather than showing their frustration on customers.

Date of stay: August 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
2  Thank Jupiter R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
CorushotelKL, Public Relations Manager at Corus Hotel Kuala Lumpur, responded to this reviewResponded 27 August 2019

Dear Guest

Thank you for your feedback.

All of your concerns has been directed to the departments concerned and actions are being taken immediately.

We appreciate and value all comments we receive here.

Thank you and have a good day ahead!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2019

Very few choices for breakfast. Only fried n omelette. No hard boiled eggs or scrambled. I was there for five days but they served croissant for one day only. Nasi lemak is my favorite but if we can alternate with lontong would be nice

Room tip: Choose the tenth floor
Date of stay: August 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
2  Thank Climber11529371529
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
CorushotelKL, Public Relations Manager at Corus Hotel Kuala Lumpur, responded to this reviewResponded 27 August 2019

Dear Guest

Thank you for your feedback.

We value and appreciate all comments we receive. Your concerns on the breakfast service was directed to the department concerned and swift actions are being taken immediately.

Nevertheless, we hope to welcome you back here soon so we can delight you with our sumptuous local temptations in the outlet.

Looking forward to your next visit here.

Have a great day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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