I got sick while I was on vacation. I called the front desk to ask for paracetamol. Front desk said They cannot buy it for me so I have to go down in the lobby to buy it myself. I told them i cannot and since my daughter is just a kid i couldn't allow her to go down herself. The lady I spoke to was very dismissive and was very apathetic. She didn't even asked if I could manage to go down. ( i couldn't because i am having chills and have high fever as of the moment). She just wants the call to be over and to get rid of me. I was dozing in and out of conciousness so my daughter was forced to go down but they said they are closed and directed her to the nearest hospital whoch accordging to them , 3 min walk. No assistance offered whatsoever. From experience and from years of travelling a hotel must have a nurse on standby on cases like this. I am very disappointed.
- Official Description (provided by the hotel):
- Grand Seasons Hotel, Kuala Lumpur provides a comfortable haven for those traveling on business or for savvy holiday-makers who want to be at the centre of it all. Situated close to commercial, retail and cultural areas, travelers will be spoiled for choice when it comes to filling their days. ... more less
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- Also Known As:
- Grand Seasons Kuala Lumpur
- Hotel Grand Seasons