We had been in Phuket for 10 nights and was looking forward to lots of shopping in KL. The hotel was close to the monorail which was handy but not close to any restaurants other than the ones in the hotel. We had breakfast included each morning but it was a fight to get a table and there were 7 of us. We had to ask each morning for a knife to butter our toast and cut our food, seems there is not a lot of knives used by the guests in house being of different nationality. The rooms were old and musty smelling. On arrival the toilet had urine on the seat and on the floor, housekeeping did come up and clean it straight away. The toilet leaked around the bottom for our whole stay. We had a toilet seat that moved sideways each time you used it, we told the Manager about both issues on our first day and then we told maintenance again when they delivered the extra bed but nothing was fixed in the five nights we were there. Most days we had to request towels as none or only a couple were dropped to our three rooms. I know our expectations were probably high after staying in nice accommodation in Thailand but the basics were lacking. Staff were friendly and tried to help but didn't follow through.
- Official Description (provided by the hotel):
- Grand Seasons Hotel, Kuala Lumpur provides a comfortable haven for those traveling on business or for savvy holiday-makers who want to be at the centre of it all. Situated close to commercial, retail and cultural areas, travelers will be spoiled for choice when it comes to filling their days. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Hotels.com, Fastbooking, Booking.com, Ebookers, Hotelopia, Odigeo, Southall Travel, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Grand Seasons Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Seasons Kuala Lumpur
- Hotel Grand Seasons