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Sunbow Hotel Residency
Ranked #39 of 322 Kuala Lumpur B&B and Inns
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“You got what you paid”
Reviewed 24 August 2013

Let's start with the good points :
1. Good location, located in the wellknown Bukit Bintang street and 2 minutes walk into Alor.
2. Easy to find foods and meals, no need to worry
3. Near from Monorail Imbi, 5 minutes by walk.
4. Receptionist are friendly and helpful
5. Room is clean with minimalist design
6. Bed is pretty soft and they provide extra pillow

Everything always has good and bad points...And for me the bad points are:

1. The hotel and building is not popular,many locals even didn't know it. You have to mention other popular hotel which is located near Sunbow Residence then locals people will recognize it.
2. Room is small (what you paid is what you got,right?) also the bathroom do not have ventilation.
3. When I was there, every night someone who lived on the floor above me was very noisy. Thrum sound was my lullabies for 4 nights. I complained to the receptionist, he said people who lived on the floor above me cook every night. what??
4. Lift waiting was long enough because the lift is shared with all residence in the building.

My conclusion, the hotel is good enough for budget hotel. Easy access, clean room and helpful receptionist. You could try if you'll travel to KL and look for hotel budget with strategic position

Room Tip: Ask quiet room
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marliana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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100 reviews from our community

Traveller rating
    11
    51
    27
    3
    8
See reviews for
15
29
16
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Surabaya, Indonesia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 24 August 2013

If you go to the some place, and you dont care about the hotel facility, i think you will like the hotel.
I make a big mistake, when i stay in this hotel with my wife and son, because this is not family hotel.
The hotel only at 10th floor, they have 38 rooms and thats it...please check my foto, maybe it can tell you more...

Room Tip: There is no Better Room then else
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Teddy2810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kuala Lumpur hotels

Jomtien Beach, Thailand
Level Contributor
73 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 11 August 2013

The hotel is located right at the heart of Bukit Bintang, with plenty of dining options at all prices, and a short walk from Imbi Monorail station. Service is extremely friendly. The hotel occupies the entire 10th floor of a decrepit building, but that floor has been entirely modernized. My room was exceptionally spacious and comfortable, with excellent bedding and air-conditioning, absolutely no street noise, and in-room wifi was fast. Overall, this is an excellent choice in KL, except for two things. One is the very slow elevators, which serve all 20 floors, so at busy times, the wait can be very long! Also, all types share the building so you might find yourself sharing the elevator with some fairly shady characters. But more importantly, the stairs are next to the elevators (not the safest place to put them), and the only emergency exit I could locate was locked! This is a great shame because the place is otherwise a great find in KL.

Room Tip: Check the emergency exits and hope all three elevators have been modernized!
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  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 May 2013 via mobile

The hotel is located on 10th floor of Sun Complex. You may feel weird for first sight but when you see the room, you will forget. Room is clean, not too big but nice decoration without balcony but can see the city view through windows. Bathroom is very nice and water pressure is high. Hotel is only 5-10 mins walk to China Town Food Market, Sungei Wang Plaza, Lot10 and Bukit Bintang Monorail Station. We didn't have any problem about elevator cos maybe we were there during weekdays. Overall, the hotel is more than we expected and good price.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dizzyanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mudwash
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 April 2013

We had booked this hotel for our return trip to KL we are here for ten days then we go to Cambodia and then come back for five days . But after a few days in the hotel we where in and not enjoying at all we thought we would go and have a look at Sunbow so that if we did not like we could change. Well after searching for a while we found it and what a surprise it is bright clean and so so nice. We decided to check out of the hotel we where in and check in here. It is close to everything right behind the Royal Bingtang . Certainly a good choice for us. Clean and budget but close to to shopping.

Room Tip: Delux rooms have a window. There is only one floor . It is in a complex and on the tenth floor so ni...
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mudwash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 13 April 2013

This was a good little find this.

Got it on agoda.com for £21 a night, spacious room, good shower and hotel quiet.

The issues with the lifts are well documented in other reviews of this place, however i really didn't find it an issue at all. Just walked down to the 9th floor via the staircase next to the recption and then never had to wait more than 15-20 seconds for a lift.

there is 2 reasons why this didn't get 5 stars form me, 1 is that it's not an 'excellent' property, it's just very good for the money you pay. and 2, is that reception staff are just absolutely awful. we were fortunate enough not to have any dealings with them at all, apart from picking up/dropping in the key - don't even think about asking them for help/advise on anything, they'll just look at you as if they found you on the bottom of their shoe. i really don't know why they're like that, but honestly, just ignore it...save in the knowledge you got a great bargain here.

Room Tip: make sure you walk down to the 9th floor to get the lift, don't bother with the one on the 10th!
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 16 March 2013 via mobile

Stayed here for 2 nights and very happy with it!

The hotel is located on the 10th floor of the building. Which is abit of a hassle. Because there are 3 lifts and 1 of it always under maintenance. So during high traffic, you need to wait quite awhile.

From the outside, the hotel looks dodgy and old. But once you reach the lobby, it looks new n comfortable.

Check in was smooth. Our room is clean and spacious. The bed is super comfortable. The best i've slept amongst the other budget hotels i've slept so far.

Its in a pretty good location. Shopping, night clubbing scene and hawker food are within walking distance.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Menakun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunbow Hotel Residency

Property: Sunbow Hotel Residency
Address: 10th Floor Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Room Service Airport Transportation
Hotel Style:
Ranked #39 of 322 B&Bs / Inns in Kuala Lumpur
Price Range (Based on Average Rates): £
Hotel Class:2 star — Sunbow Hotel Residency 2*
Number of rooms: 38
Reservation Options:
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