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“Good value with superb bedroom”

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Grand Hyatt Kuala Lumpur
Ranked #3 of 348 Hotels in Kuala Lumpur
Certificate of Excellence
Reviewed 21 July 2013 via mobile

New hotel with spacious bedroom, superb bathroom with separate wardrobe and full amenities..

The breakfast is excellent, with wide range of choice from eastern to western. Service is great, check in and check out with hastle free.

The only unconvinient part is the lift as we have to change lift everytime we want to go to the ground.

  • Stayed: July 2013
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Thank mynameisanggi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,185 - 2,191 of 2,903 reviews

Reviewed 20 July 2013

Stayed in GH for 2 nights during a business trip - everything was fantastic!! The breakfast spread is somewhere different from other hotels, the room is spacious and have separate baths, toilets, changing room, etc. I will even recommend couples to stay here as there's a romantic touch to the room.

I guess the only inconvenience is the need to take a lift up to 38th floor (hotel lobby floor) from my room (32nd floor), change a lift in order to travel down to ground floor.

Stayed: July 2013, travelled on business
Thank lwss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2013 via mobile

Great business hotel with all the usual amenities. Lovely pool area to deal with the humidity, adequate gym, easy access to convention centre. Rooms renovated, spacious, contemporary with a fantastic shower. Had a great view of the Petronas tower with its twinkling musical fountains dancing to a silent beat 24 floors up. But the highlight, breakfast....an incredible collection of western and eastern cuisine and everything in between, an early morning cullinary delight

  • Stayed: June 2013
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Thank SAA_sucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2013

The room is large and can accommodate 3 persons comfortably. As my sisters and I were at the KL Convention Centre for a conference and we decided to try the Grand Hyatt and found the room larger than normal room. It easily accommodate all 3 of us even with extra bed in the room! We will probably book this hotel again next year.

  • Stayed: June 2013
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Thank AgnesW1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2013

Spacious bathroom, fitness centre perfect , like the steam bath the most , relaxing place after the whole day meeting and forum ....Poolsite restaurant serve good lunch. Nice Breakfast with city view & twin tower view. Good for meeting with choices of meeting room ..

  • Stayed: April 2013
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Thank QuekTS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2013

I stayed at this property one night passing through to go to gem island. This hotel made me wish I was staying longer. First of all they accommodated me needing an early check in. And gave us an amazing room. By far the best hyatt and best hotel room I have stayed in. It was like a room out of the jetsons. A huge bathroom, a great view, and a shower with a city view that you could press a button and it magic blacked out. It was awesome. A lot of people are complaining about the elevators. I loved it. The lobby is on the top floor with only one access point to it. The rooms are on a private elevator system. And made us feel extra safe. Next the staff was incrediable. The gentlemen who checked us in was great. And I must state Aliff is a great assest to your hotel. A polite and helpful young man who helped me find the best exchange rate for my money and personally walked me to it. Great worker! The hotel pool is also amazing. It is like an oasis in the middle of a city. At night it is one of the best views in a city I have ever seen. Oh yah and the chocolates we got as an amenity was amazing. Thanks for amazing stay. If you stay here you'll love it. We wished we could have stayed longer

  • Stayed: July 2013, travelled as a couple
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1  Thank Irish311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHKualaLumpur, Director of Sales and Marketing at Grand Hyatt Kuala Lumpur, responded to this reviewResponded 22 July 2013

We are glad to hear that even though you stay was brief, it was a memorable, and we thank you for taking time to share this with us. We agree that the views from the sky lobby are beautiful, and are pleased you enjoyed both the views and the extra security provided by the dual elevator system. It's also nice to know that our staff made such a positive impression on you from the beginning at check-in. We will certainly pass on the compliments for their exceptional service.

We look forward to welcoming you back again sometime when you can stay with us for a while longer.


Courtenay Dundy
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2013

The room was very spacious, almost as big as a junior suite is other hotels and every corner of the room was perfect. Bathroom was astonishingly nice and bed oh so comfy!! Their service was very attentive and I think this is my favorite out of all Park and Grand Hyatts in the world.

  • Stayed: July 2013, travelled solo
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1  Thank Shanghaijules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Kuala Lumpur

Address: 12 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Phone Number:
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 348 Hotels in Kuala Lumpur
Price Range: £111 - £225 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Kuala Lumpur 5*
Number of rooms: 411
Official Description (provided by the hotel):
Overlooking Petronas Twin Towers and adjacent to Kuala Lumpur Convention Centre, Grand Hyatt Kuala Lumpur is a five-star luxury hotel strategically located in the heart of Golden Triangle shopping and entertainment district. Features 411 guestrooms including 42 suites, also showcased as having one of the largest entry-level guestrooms in the city. Highly versatile, host dynamic meetings and events at our seven event spaces. Experience interactive and authentic dining with our three vibrant restaurants featuring interactive show kitchens. Rejuvenate with traditional Malay healing and ramuan at Essa Spa, unwind at our outdoor freeform swimming pool surrounded by tropical greenery or stay fit at the 24-hour fitness centre equipped with the latest strength and cardio equipment. ... more   less 
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