Have stayed in about twenty KL hotels over the years and had the pleasure of trying the Grand Hyatt for the first time. The check-in by Ms Nina was excellent & most welcoming and the twin room she gave us very spacious, well-designed and airy. The positive first impression lasted until we checked out: very motivated and well-trained staff at all stations (special thanks to the lovely ladies & gentlemen at breakfast!), the gym & pool very good, the breakfast varied with excellent options and and .....the list would be very long. The farewell by Ms Nina was again very friendly and pleasant.
The only gripe is the strange lift system that some visitors may find bothersome. We got used to it very quickly.
In conclusion, this is the best hotel in Kuala Lumpur for our needs with solid quality and away from the noisy construction sites along Jalan Bukit Bintang. The covered walk was so easy to reach Pavilion Mall and the Bukit Bintang area at all times and coming back "home" in the evening was similarly easy and pleasant.
- Official Description (provided by the hotel):
- Overlooking the iconic Petronas Twin Towers and adjacent to Kuala Lumpur Convention Centre, Grand Hyatt Kuala Lumpur is a five-star luxury hotel that is strategically located in the heart of Golden Triangle shopping and entertainment district. The hotel is within walking distance to some of the city's premier destinations such as the Suria KLCC Shopping Mall, KLCC Park, Malaysian Philharmonic Orchestra, Pavilion Kuala Lumpur Shopping Centre, Bukit Bintang and many more. Features 412 guestrooms including 42 suites, three vibrant dining options, seven highly versatile meetings and events space, Essa Spa, 24-hour fitness centre and an outdoor freeform swimming pool surrounded with lush greenery. ... more less
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