While in KL we opted for a more characterful five star option and chose the Majestic's historic wing, which appeared to offer colonial grandeur. As LHW Leaders Club members we were given the customary welcome and upgraded to a lovely large suite facing the front, opposite the old Moorish railway station. The room was comfortable and benefitted from the revamp of two years ago, with new technology and possibly the most powerful and effective air con we've ever experienced (necessary given the sultry temperature outside). I'm sure the new tower wing offers similarly comfortable rooms but you had a sensation of stepping back in time in the colonial wing which was more to our taste. One perk of our room was butler service which I've never experienced before. So special mention to Linda who looked after our every need and arguably provided the best and most personalised service we've ever experienced in a hotel. Warm, friendly and very happy to go the extra mile, Linda was a total professional. In general, the service was warm and helpful in every part of the hotel.
Downsides? Although the hotel was beautifully restored I think they went too far with modern reproductions instead of antiques, which look, well... new. It could be that much better interspersed with heritage pieces. Also, although the gym is well kitted-out, there is no changing room nearby -- so to return to the colonial wing you need to parade through the hotel in your exercise or swim-wear, in full view of everyone enjoying their afternoon tea.
But all in all, niggles. The Majestic is an excellent and well located option in KL.
- Official Description (provided by the hotel):
- The Majestic Hotel Kuala Lumpur was built in the 1930s and was ranked as one of Southeast Asia's grandest hotels. Re-opening in December 2012, the hotel is poised to reclaim this former glory; its piece-de-resistance will be The Majestic Wing, whose Neo-Classical details have been meticulously restored. An annexe, housing the majority of the plush rooms, was designed to complement the historic building. A spa has been designed in art-deco fashion. ... more less
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