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“Pleasant Hotel”
Review of U Pac Hotel

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U Pac Hotel
Ranked #83 of 349 Hotels in Kuala Lumpur
Certificate of Excellence
Reviewed 9 August 2013

We stayed in U Pac Hotel for 5 nights and my only complaint is the distance to KL Central. Apart from that it was faultless. Quiet, clean well decorated rooms. The Hotel is next to a food Market with delicious local food. There is a 24/7 Supermarket next door. The staff was always very friendly and very helpful. They hand out maps and explain convenient ways to get into KL and the Batu Caves. Overall highly recommendable!!!

  • Stayed: August 2013, travelled as a couple
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18  Thank UlrikeL4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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139 - 145 of 182 reviews

Reviewed 27 July 2013

Recently I stayed at UPac Hotel in a Triple room for my entire trip of 9 nights and 10 days. (27th June to 6th July 2013)

It's one of the most pleasant stay in a budget hotel with a 5 Stars Service. The staffs were prompt, efficient, friendly and helpful. Both the room and the bathroom were very clean and tidy with fresh supply of toilet amenities daily including toothbrush and toothpaste. The beds and pillows were very comfortable. We felt absolutely secure staying in the hotel.

There are food stalls opposite and around the corners of the Hotel. Just less than a minute walk opposite the Hotel you can get breakfast at a Malay stall which sell authentic varieties of Malay food and curries . They were cheap and very delicious.

As our flight was at night, the Hotel extended its service to store our belongings after we checked out. They were safely stored and locked up under the care of the staffs in the Hotel.

It'll be my number One choice of Hotel when I visit Kuala Lumpur again.

I highly recommend U Pac Hotel for tourists looking for value-for-money accommodation.

  • Stayed: July 2013, travelled with family
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18  Thank Grace E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2013

My Boyfriend and I are backpacking throughout Asia and we chose to stay at this Hotel to wait for my boyfriend to recover, we have been here 8 nights now and haven't left even though he is better. The staff are super friendly and will go out of there way to assist you in anyway. The manager dismissed a worker so he could take us to the Doctor. The manager also took as to a great Indian place, where we had a Beautiful curry! They definitely make you feel very welcomed and have your best interest in mind. The rooms are super clean, has a comfortable bed and comes with the essentials eg toothbrush, shampoo, toilet paper, etc. The toilet is very modern and has hot/cold water showers that have a good pressure. The hotel itself is very new, and you can tell as soon as you walk in. We questioned them to ask why it was only 2 stars and that was due to the fact they don't have a restaurant or swimming pool. Across the road on one side they have a great variety of Hakwer food and across the road on the other is the Southgate complex, with shops and restaurants. I would highly recommend this hotel to everyone and anyone. Its not in the hassle of the big city but close enough to go by bus (bus stop 2min walk away) or by the monorail. Only recommendation I would give to anyone staying at this hotel would be to make sure you carry there business card with you at all times, purely for the fact that hardly anyone or Taxi drivers know where it is because it is such a newly developed area.
Their is no satellite TV which would be really the only thing to complain about, but even then there are a few English shows on and movies.. just have to flick the Tv on at the right time really.

  • Stayed: June 2013, travelled as a couple
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19  Thank SAB191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2013

Been to this hotel for a night with friends and it was a very good one. Very clean and the service was excellent. Staffs and owner were very friendly and accommodating. The only thing is that the room we got was windowless and maybe because it's a new one, it's not very known to taxi drivers. Besides that, everything else was perfect.

  • Stayed: May 2013, travelled with friends
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20  Thank JenOnTA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2017 via mobile
Google Translation

Stayed: February 2017, travelled with friends
Thank Olya G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor China Member
Reviewed 17 February 2016
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  • Stayed: January 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 8 February 2016 via mobile
Google Translation

Stayed: February 2016, travelled as a couple
Thank Renée E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about U Pac Hotel

Address: Off Jalan Sungai Besi Batu 2 2 - 6 Jalan Lapangan, Kuala Lumpur 57100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Hotel Style:
Ranked #83 of 349 Hotels in Kuala Lumpur
Price Range: £13 - £26 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — U Pac Hotel 2*
Number of rooms: 59
Official Description (provided by the hotel):
Nestled in a quiet area just off the main road this elegant hotel has 59 rooms that are priced reasonably to suit your budget. Room guests are provided with complimentary breakfast. It has a spacious lobby with a lift and a private basement car park. The hotel is well connected to major roads and highways as well as to the SMART tunnel. Guests are assured peace of mind as U Pac Hotel is monitored by CCTVs and overnight security personnel. ... more   less 
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