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“Best Budget Hotel in the town”
Review of U Pac Hotel

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U Pac Hotel
Ranked #77 of 342 Hotels in Kuala Lumpur
Certificate of Excellence
Johor Bahru, Malaysia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Best Budget Hotel in the town”
Reviewed 12 May 2014

The stay is excellent. This is the budget hotel which I'm searching for the past 2 years and I would say this is the Best in the town. When budget hotel is no longer budgeted, this hotel is still able to provide some facilities which others budget hotel can't. E.g Free Breakfast, lift, private car park (limited lot), shampoo, soap, shower cap, toothpaste and Toothbrush. Not only that, they are 4 power socket found in the room compared to others budget hotel which only have 2 (Including the 1 with the TV set).

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Steven L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YunOn W, Owner at U Pac Hotel, responded to this review, 14 May 2014
Dear Guest,

Thank you for taking time off in providing us feedback of your experiences during your stay with U Pac Hotel. We are delighted to note that you have found THE hotel of your choice and look forward to welcoming you back in the near future.
Warm regards,
Y O Wong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

179 reviews from our community

Traveller rating
    85
    71
    14
    5
    4
See reviews for
26
63
15
9
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 May 2014

The hotel room is clean & tidy; staff are friendly; toilet amenities such as toothbrush are provided; I'm so surprised that a budget hotel is breakfast included not like other budget hotel. And the breakfast is in buffet style. Overall "thumb up"!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank Queenglq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YunOn W, Owner at U Pac Hotel, responded to this review, 14 May 2014
Dear Guest,

On behalf of our team we thank you for taking time off in providing us feedback on your experiences at U Pac Hotel. We are delighted to know that you had an enjoyable stay with us and look forward to welcoming you back in the near future.
Warm regards,
Y O Wong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 May 2014 via mobile

We stayed in this hotel for 9 days...since day 1 we felt right at home. The staff are the best, the service is great! Though the hotel is a littlebit far from the main city centre..you can get there easy and cheap by taxi or bus.
Thanks for a nice time guys...keep up the good work!

Stayed May 2014, travelled with friends
Helpful?
13 Thank Sunil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YunOn W, Owner at U Pac Hotel, responded to this review, 14 May 2014
Dear Guest,

Thank you for staying with U Pac Hotel during your recent holiday in Kuala Lumpur. We are delighted to know that you had an enjoyable stay with us and appreciate your encouraging feedback on your experiences.
Looking forward to welcoming you back in the near future and with warm regards,

Y O Wong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 April 2014

very good..4* stay for first time (april 2014)..staff & security very nice..not many hotel like this level of rate willing to provide to their guest with breakfast (although only simple local breakfast

Helpful?
16 Thank namhtoikaz
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
YunOn W, Owner at U Pac Hotel, responded to this review, 1 May 2014
Dear guest, Thank you for staying with U Pac Hotel during your visit to Kuala Lumpur. We are delighted to note that you had a pleasant stay with us and look forward to welcoming you back in the near future. With warm regards.
Y O Wong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
1 review
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 April 2014

Awesome on all counts. The staff is great and they were very accommodating when I decided to change my reservation days in order to run off to Langkawi for a couple of days. Only downside is the location--nothing really to walk to nearby. However, there's a close bus stop and taxis around. It's not far to many touristy things though, so both are cheap to take (and the hotel staff explains it all, with a map, ideas, and more info than you can even think to ask for!).

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
17 Thank Melissa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YunOn W, Owner at U Pac Hotel, responded to this review, 1 May 2014
Dear guest, Thank you for staying with U Pac Hotel during your recent visit to Kuala Lumpur. We are delighted to know that you had a wonderful stay with us. On behalf of the team we would like to express our sincere appreciation for you kind comments. We look forward to welcoming you back soon and with warm regards.

Y O Wong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 April 2014

We stayed for 2 nights and enjoyed ourselves there. Our room with window faced the road but was quiet, well maintained, clean and fresh looking. The breakfast was a good simple buffet with orange juice, fresh fruit, toast, eggs, baked beans, fried noodles, nasi lemak and porridge, rotating with pancakes, sausages, fired rice on different days. The staff were pleasant and friendly offering us a lot of information on the places of interest to visit and the mode of transportation.
Overall good value for the price we paid.

  • Stayed March 2014, travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank micca23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YunOn W, Owner at U Pac Hotel, responded to this review, 14 April 2014
Dear Guest,

Thank you for staying with U Pac Hotel during your recent visit to Kuala Lumpur.

We are delighted to know that you had an enjoyable stay and look forward to welcoming you back in the near future.

With warm regards,

Y O Wong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcester UK
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 6 March 2014

hotel is tucked back off the main drag and is some way out of town but recption was good and chinese guy very helpful and friendly. found we had inadvertently booked a room without a window and had to pay for and upgrade at about 20 ringits a night.
room was good - clean comfortable slept well. downside was no kettle - had to go down corridor for hot water.
breakfast included was good fair selection of food.
would we use it again - yes

advised against using the local tube station and having tried it can see why - not a plesent walk even in daylight. tried to use local bus just around corner on main road but one never arrived while we were waiting so used taxis. depending on time of travel can cost significant amounts while snarled up in the horrendous traffic which is a KL wide problem. Taxi drivers in KL are a pain in the ar5e after about 7pm - all the meters stop working and they try for 3 or 4 times the correct fare. told several to go stuff themselves but you eventually need to get back. none of this is the hotels fault but its the thing that stands out most from our visit to KL.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
19 Thank berni109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YunOn W, Owner at U Pac Hotel, responded to this review, 8 March 2014
Dear Guest,

Thank you for choosing to stay with us during your visit to Kuala Lumpur.

Your valuable feedback is appreciated and we will work towards meeting your expectations wherever possible. We also thank you for your kind understanding of KL's traffic and transportation concerns.

Looking forward to welcoming you back.

Best regards.

Y O Wong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about U Pac Hotel

Property: U Pac Hotel
Address: Off Jalan Sungai Besi Batu 2 2 - 6 Jalan Lapangan, Kuala Lumpur 57100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Hotel Style:
Ranked #77 of 342 Hotels in Kuala Lumpur
Price Range (Based on Average Rates): £
Hotel Class:2 star — U Pac Hotel 2*
Number of rooms: 59
Official Description (provided by the hotel):
Nestled in a quiet area just off the main road this elegant hotel has 59 rooms that are priced reasonably to suit your budget. Room guests are provided with complimentary breakfast. It has a spacious lobby with a lift and a private basement car park. The hotel is well connected to major roads and highways as well as to the SMART tunnel. Guests are assured peace of mind as U Pac Hotel is monitored by CCTVs and overnight security personnel. ... more   less 
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