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“Excellent experience”
Review of U Pac Hotel

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U Pac Hotel
Ranked #90 of 355 Hotels in Kuala Lumpur
Certificate of Excellence
Reviewed 11 June 2014

This hotel is a budget hotel considering the hotel prices in rest of KL. Access from both Train and Bus is pretty easy. Staff is excellent and helpful. Breakfast is awesome that includes 3, 4 meals with juice, tea and coffee. The rooms include windows, work desk and nice washroom. Elevator and security guard is available 24 hours.

Room Tip: Choose rooms on higher floors. Call hotel management if you want to use public transport to reach t...
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  • Stayed: February 2014, travelled with friends
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5  Thank qasimzee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YunOn W, Owner at U Pac Hotel, responded to this reviewResponded 16 June 2014

Dear Guest,

Thank you for taking time off to share with us your experience at U Pac Hotel. We are delighted to know that you had an enjoyable stay with us as well as appreciating our simple buffet breakfast. We look forward to welcoming you back in the near future.
With warm regards, Y O Wong.

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120 - 126 of 183 reviews

Reviewed 7 June 2014

U Pac Hotel is definitely recommendable. Great location, friendly staffs, clean and attractive rooms, good food, airport transport, and all this for a very reasonable price. Their hospitality is great and they make you feel really comfortable. Will surely stay here in my next visit if things remain as good as this. Thank you.

  • Stayed: March 2014, travelled as a couple
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8  Thank Rahul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YunOn W, Owner at U Pac Hotel, responded to this reviewResponded 8 June 2014

Dear Guest,

Thank you for choosing to stay with U Pac Hotel during your recent holiday in Kuala Lumpur. We are delighted to know that you had an enjoyable stay with us. On behalf of our Team we thank you for your kind feedback and look forward to welcoming you back in the near future.

Warm regards,
Y O Wong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2014 via mobile

Had a great time at the U Pac hotel. Cheap, clean and convenient, I couldn't have ask for better place to stay in Kaula Lampour. I want to take this opportunity to thank the receptionist named Hardip who has given me tremendous help and for making my trip to Kaula Lampour more memorable.

Stayed: May 2014, travelled with friends
9  Thank Minsoo J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YunOn W, Owner at U Pac Hotel, responded to this reviewResponded 8 June 2014

Dear Guest,

Thank you for choosing to stay with U Pac Hotel and taking time off to share with us the experiences of your stay. On behalf of our team we thank you for your feedback and we look forward to welcoming you back in the near future.

Warm regards,
Y O Wong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014

We stayed at U Pac hotel for 4 days. We felt right at home from the moment we checked in the hotel. Check-in process was a breeze. The staff (special mention to Mr.Kenny) were extremely helpful and pro-active in providing guidance, recommendation and even arranging the transportation to the sight seeing spots in and around KL. Even the hotel security was very pro-active in offering the security tips while getting around KL. Since we were 2 families, we were offered 2 adjacent interconnecting rooms considering our convenience. The cleanliness of the rooms were the best of it's class. Thanks for making our time pleasantly memorable Guys.. Keep up the good job and All the best !!!

  • Stayed: May 2014, travelled with family
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11  Thank Sachin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YunOn W, Owner at U Pac Hotel, responded to this reviewResponded 8 June 2014

Dear Guest, Thank you for staying with U Pac Hotel during your visit to Kuala Lumpur.
On behalf of our team we thank you for sharing with us your experiences especially the positive feedbacks, We look forward to welcome you and you family back in the near future.
Warm Regards,
Y O Wong.

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Reviewed 12 May 2014

The stay is excellent. This is the budget hotel which I'm searching for the past 2 years and I would say this is the Best in the town. When budget hotel is no longer budgeted, this hotel is still able to provide some facilities which others budget hotel can't. E.g Free Breakfast, lift, private car park (limited lot), shampoo, soap, shower cap, toothpaste and Toothbrush. Not only that, they are 4 power socket found in the room compared to others budget hotel which only have 2 (Including the 1 with the TV set).

  • Stayed: May 2014, travelled as a couple
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11  Thank Steven L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YunOn W, Owner at U Pac Hotel, responded to this reviewResponded 14 May 2014

Dear Guest,

Thank you for taking time off in providing us feedback of your experiences during your stay with U Pac Hotel. We are delighted to note that you have found THE hotel of your choice and look forward to welcoming you back in the near future.
Warm regards,
Y O Wong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

The hotel room is clean & tidy; staff are friendly; toilet amenities such as toothbrush are provided; I'm so surprised that a budget hotel is breakfast included not like other budget hotel. And the breakfast is in buffet style. Overall "thumb up"!

  • Stayed: May 2014
    • Value
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    • Rooms
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13  Thank Queenglq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YunOn W, Owner at U Pac Hotel, responded to this reviewResponded 14 May 2014

Dear Guest,

On behalf of our team we thank you for taking time off in providing us feedback on your experiences at U Pac Hotel. We are delighted to know that you had an enjoyable stay with us and look forward to welcoming you back in the near future.
Warm regards,
Y O Wong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2014 via mobile

We stayed in this hotel for 9 days...since day 1 we felt right at home. The staff are the best, the service is great! Though the hotel is a littlebit far from the main city centre..you can get there easy and cheap by taxi or bus.
Thanks for a nice time guys...keep up the good work!

Stayed: May 2014, travelled with friends
13  Thank Sunil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YunOn W, Owner at U Pac Hotel, responded to this reviewResponded 14 May 2014

Dear Guest,

Thank you for staying with U Pac Hotel during your recent holiday in Kuala Lumpur. We are delighted to know that you had an enjoyable stay with us and appreciate your encouraging feedback on your experiences.
Looking forward to welcoming you back in the near future and with warm regards,

Y O Wong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about U Pac Hotel

Address: Off Jalan Sungai Besi Batu 2 2 - 6 Jalan Lapangan, Kuala Lumpur 57100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Hotel Style:
Ranked #90 of 355 Hotels in Kuala Lumpur
Price Range: £16 - £26 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — U Pac Hotel 2*
Number of rooms: 59
Official Description (provided by the hotel):
Nestled in a quiet area just off the main road this elegant hotel has 59 rooms that are priced reasonably to suit your budget. Room guests are provided with complimentary breakfast. It has a spacious lobby with a lift and a private basement car park. The hotel is well connected to major roads and highways as well as to the SMART tunnel. Guests are assured peace of mind as U Pac Hotel is monitored by CCTVs and overnight security personnel. ... more   less 
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