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“Great location! Excellent buffet spread!” 4 of 5 bubbles
Review of PARKROYAL Kuala Lumpur

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PARKROYAL Kuala Lumpur
Ranked #35 of 341 Hotels in Kuala Lumpur
Certificate of Excellence
Doha, Qatar
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great location! Excellent buffet spread!”
4 of 5 bubbles Reviewed 20 July 2014

I stayed in ParkRoyal Hotel, KL, during my week-long training and I had a splendid time! My room was spacious and very clean. The staff are courteous, helpful and pleasant. The location is perfect as it is very near shopping centres and a train station. Their breakfast and lunch buffet spread was quite exceptional. Loved the dessert options especially the various sorbet & ice cream flavours and the different Asian concoctions served daily. I'd take my family on my next visit to KL and stay at the ParkRoyal!

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank freespirit0704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review, 30 July 2014
Dear freespirit0704,

Thank you for your review. I am happy to note that you enjoyed your stay with us. I will share your great feedback to our Executive Chef for his acknowledgement. We look forward to see you and your family soon!.

Mark Losi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,111 reviews from our community

Traveller rating
    1,186
    1,352
    380
    128
    65
See reviews for
875
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (647)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Singapore
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 20 July 2014 via mobile

This is my 4th time staying in this hotel and it never fail me. Checkin was fast and room is clean.
A widespread of variety for breakfast.
Location is near the malls so I can roam around freely after work. A food court is just next to the hotel and u won't get hungry as they have a great variety as well.

Stayed July 2014
Helpful?
Thank mspiggykek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review, 30 July 2014
Dear mspiggykek,

Thank you for your review. I am happy to note that you enjoyed our great location. PARKROYAL is indeed located within major shopping malls in Bukit Bintang area.

We look forward for another great shopping experience!.

Mark Losi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 20 July 2014

Just returned from a wonderful 5 night stay at this hotel. We can recommend the Orchid Club. The rooms can be noisy but everything else is a plus. We had a spacious room with good amenities and the staff are excellent. The Orchid lounge was a delight, as were the staff who worked there, particularly Vee, who checked us into the hotel and made sure everything was ok every day. The central city location is excellent, with so many shopping centres around and many cultural sights within easy reach. We would recommend the hop-on-hop-off bus ( stop just around the corner by Lot 10 shopping centre) as a good way to see some of the city. Enjoyed the pool and gym on the 6th floor. We are looking forward to our next visit.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Hilary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review, 30 July 2014
Dear Hilary b,

Thank you for your review. I am happy to note that you enjoyed our Club Room facilities and service, especially from Vee. I will be sure to share your feedback with her directly.

We look forward to welcome you back again!

Mark Losi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shah alam
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 19 July 2014 via mobile

Stayed here last week with my best friend for 1 night. Nice,clean room with friendly staffs. Located in the heart of KL city. Easy to get anywhere u want. U shoud try the Chinese food in Si Chuan Duo Hua @ ground floor.. All u can eat for RM65nett for 65 dishes. Food Is awsome.

  • Stayed July 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MeenuRaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review, 30 July 2014
Dear MeenuRaj,

Thank you for your review. I am happy to note that you and your best friend enjoyed your stay with us. Our Si Chuan Duo Hua RM 65 nett for 65 dishes is indeed gaining popularity, I am glad that you liked it.

We hope to see you again soon!.

Mark Losi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur
1 review
5 of 5 bubbles Reviewed 19 July 2014

Such excellent service and friendliness coupled with high quality dining, entertainment and leisure facilities. I especially enjoyed an afternoon at the pool and felt completely comfortable in all areas of the hotel as a woman travelling alone.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Pan Pacific Hotels Group

Helpful?
Thank Yvonne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review, 30 July 2014
Dear Yvonne P,

Thank your your review during your recent short business stay with us. I am glad to note that you enjoyed your stay with us. We look forward for your business trip!.

Mark Losi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurgaon, India
1 review
5 of 5 bubbles Reviewed 19 July 2014

Spacious clean room with all amenities, safe and secure, good food and good location near city center. Very helpful staff. Choice of restaurants and good quality food in all of them. I recommend this place and will stay again when in KL.

  • Stayed July 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Pan Pacific Hotels Group

Helpful?
Thank Jasprit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review, 30 July 2014
Dear Jasprit S,

Thank you for recommending us on Traipadvisor. I am glad to note that you enjoyed all aspect of our services and facilities. We look for forward to see you again for another memorable experience.

Mark Losi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
146 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 18 July 2014

Returning from a holiday in Europe we decided to break our return trip to Australia with a stop over in KL. We decided on the Park Royal because of its close proximity to the many shopping centres. We were not disappointed, we found the Hotel staff to be most helpful and polite and the great choice of restaurants in the hotel. It is an older hotel but still giving great service. The rooms were well equipped and very clean, I do not like the shower baths but apart from that we enjoyed the meals and the great staff and can recommend this hotel as a great place for a stop over if visiting KL.

Room Tip: See if you can get a room with stand alone shower.
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank mullinbill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review, 30 July 2014
Dear mullinbill,

Thank you for your review. I am glad to note that you enjoyed our great location. We hope to see you again for another Stop Over!

Mark Losi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about PARKROYAL Kuala Lumpur

Property: PARKROYAL Kuala Lumpur
Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Phone Number:
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#17 Spa Hotel in Kuala Lumpur
#24 Family Hotel in Kuala Lumpur
#25 Business Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur
#33 Luxury Hotel in Kuala Lumpur
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — PARKROYAL Kuala Lumpur 4.5*
Number of rooms: 426
Official Description (provided by the hotel):
The 5-star hotel managed by Pan Pacific Hotels Group, is centrally located in the heart of Kuala Lumpur's prime business, shopping and entertainment districts. It is only 45 minutes from Kuala Lumpur International Airport and mere minutes from the Kuala Lumpur City Centre (KLCC). ... more   less 
Reservation Options:
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Also Known As:
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
Parkroyal Hotel Kuala Lumpur
Kuala Lumpur Parkroyal Hotel

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