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“cheap budget hotel”
Review of Cititel Express

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Cititel Express
Ranked #247 of 345 Hotels in Kuala Lumpur
singapore
Level 3 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“cheap budget hotel”
Reviewed 3 January 2014

I stayed in this hotel on 28dec-29dec. I stayed in level3 no window. room floor not carpet. floor underneath the bed quite dirty. breakfast not delectable & lack of seating capacity. not advisable to go out of hotel after 9pm. bad location. for 1 night stay will b alright but not more. not recommended for family.

Room Tip: not recommended at all
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank norsharie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CEKL, Manager at Cititel Express, responded to this review, 9 January 2014
Dear Norsharie

Thank you for your comment in tripadvisor.

For your info the room you are staying is our lowest room type and the cheapest in the hotel.
We have other room type such as the superior, deluxe room and Deluxe room Quad sharing. All this room type with carpet and with window and they are located at higher floor.

Breakfast was not delectable & lack of seating capacity was due to the high occupancy and most of them having the breakfast at the same time.
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228 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Kota Kinabalu, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 November 2013

Positive: Suitable for business and short trips; one or two days, maintenance service was fast, one or two workers were friendly and honest, water was provided in and outside the room, easy to get to my selected destinations...

Negative: dirty rooms and bed sheets even after housekeeping, one or two workers were unfriendly and sorry to say dishonest (involving fare from hotel to airport) not suitable for big family, unsafe place so have to be careful when walking around....

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rusy2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CEKL, Manager at Cititel Express, responded to this review, 10 December 2013
Dear rusy 2013

Thank you for your comment in tripadvisor.

We would appreciated in future to call us up immediately if there is dirty rooms and bed sheets not clean. We don't want such a thing to happen in future.

For the taxi to airport you have an option by going to our tour desk to booked your journey to the airport.

Any taxi taken outside of the hotel or not by our appointed tour desk will result to high fare.
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Bandung
Level 5 Contributor
64 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 13 October 2013

Location at Chowkit LRT station. Walking from LRT station around 8 minutes to the hotel.
This was our second times stayed here. We booked the standard room with no window for one night. We just transit for one night than the next morning will catch the flight to Jakarta.
The room was basic with standing shower.
Water dispenser machine was available at floor 1-3. Just bring empty bottle, no need to buy water.
This hotel was suitable for transit, if you go for shopping and holiday you can choose another hotel in Bukit Bintang area.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RyanD404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CEKL, Manager at Cititel Express, responded to this review, 16 October 2013
Dear Value customer

Thank you for your comment in tripadvisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level 4 Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 October 2013

Pros:
Spacious rooms.
Spacious bathrooms.
Clean rooms.
Provides RO water in certain floors.

Cons:
Bathroom needs renovation looks very old.
Bad location for tourist.
Very Old hotel and needs renovation.

Room Tip: Opt for room which has KL towers view.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmarVenkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CEKL, Manager at Cititel Express, responded to this review, 10 October 2013
Dear Value guest

Thank you for your comment in trip advisor .Good new there are some upgraded room to be fixture soon. You can view the rooms at www.cititelexpress.com once the rooms is ready.
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Katni, India
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 September 2013

Not Very Good... But Room was Big and the location of hotel is just walking distance from local Train Station... but the most important there are many theft stand out side the hotel and Chain Snatchers bikers are there so beware don't ware expensive jewelry..

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SMSTOURS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Dhaka City, Bangladesh
Level 6 Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 22 September 2013

Stayed here on Nov 2011.
Positives: Nice, clean & large rooms. Bathroom was big & clean. Amenities were good. Food was okay. Service was okay. They have elevator.
Negatives: location is not suitable for tourists. Business area. You can't have sound sleep.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank smmusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CEKL, Manager at Cititel Express, responded to this review, 26 September 2013
Dear value customer

thank you for your comment in trip advisor . Firstly we would like to highlight that we are located out of the golden triangle area but with the monorail facilities you still can reach the tourist destination with less than RM2.00.
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Hyderabad, India
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 5 September 2013

Stayed for 2 nights. No assistance to pick up the luggage when we entered the hotel.
No one greeted us, had to go and talk to the reception myself.

Not a good location for a hotel. was part of our package for honeymoon so did not really had a choice. SLum area nearby and the main market area also not safe as advised by some locals; especially at night.

Room was average. 10th floor. Outside view from window was decent. could see twin towers.
Air-conditioning was good. Staff not much friendly, you have to find your own way to KL. Asking locals is better.

Some distance away from the local metro. so only way to travel is via cab/taxi.

Breakfast options not much. and not good service.
MOst of the food when empty was not replaced at times by waiter; even after repeated requests.

Not recommended to stay unless no other option.

Room Tip: avoid the hotel. lock properly before going anywhere.
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pankaj G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cititel Express

Property: Cititel Express
Address: Cititel Express No. 449 Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #247 of 345 Hotels in Kuala Lumpur
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cititel Express 3*
Number of rooms: 244
Official Description (provided by the hotel):
Simplicity at its best, Cititel Express Kuala Lumpur is strategically located in the "old-world" charm of Kuala Lumpur along the scenic and quaintessence of Jalan Tuanku Abdul Rahman. Offering 244 guestrooms with 6 room types to choose; Cititel Express Kuala Lumpur provides all our guestrooms with essential room amenities at a great value. Within the 10-minute radius of the commercial districts, financial institutions, government offices, local eateries, entertainment areas, international exhibition centres, as well as major tourist sites; it is also conveniently located along the ring of public transportation. Our own restaurant (The Terrace) which opens daily serving local varieties as well as western cuisine offers our guests the best view on the daily lives of the people along Jalan Tuanku Abdul Rahman. Our Nasi Lemak (rice cooked with coconut milk) which served along with hot & spicy sambal plus other condiments is our best local signature dish. Try out our other local dishes such as Nasi Goreng (Fried Rice), Mee Goreng Mamak (Fried Noodles) or any other dishes that are simply mouthwatering. Cititel Express Kuala Lumpur - Smart, Clean, Simple a hotel that promise to deliver our guests a refreshingly simple yet clean and comfortable accommodation which one would agree to say : GREAT VALUE BOOK NOW. ... more   less 
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Also Known As:
Cititel Express Kuala Lumpur

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