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“nice place watch the reception staff”

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Ambassador Row Hotel Suites by Lanson Place
Ranked #85 of 349 Hotels in Kuala Lumpur
Reviewed 12 February 2012

very nice apartments,just one thing to watch out for when you check in pay the 200 myr deposit in cash, i did it on my credit card and they debited me 1021 myr i didnt know this until i got home,i am still trying to get it back of them so watch it.

Stayed: January 2012, travelled with family
2  Thank raysimm50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 8 February 2012

We spent 1N stay after our KK and Sandakan tour. Great hotel with great service and lots of smiling faces.
We check-in a 3-bedroom suite which is good enough for 6 person. Fully equipped in every corner, balcany in each bedroom and living room. Breakfast with variety choices.

  • Stayed: January 2012, travelled with family
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2  Thank WhiskyBoy_HKG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2012

We booked this place at the last minute at a cheap price and considering that price, we were expecting an average room. We were delighted when we got there in the middle of the night, greeted by the staff with a smile. Our "room" was like an apartment with complete kitchen, living room and bedroom. The bathroom was also very clean. Location-wise, there are several restaurants nearby, a 7-11 across the street and it is just a 15-min walk to the city center.

I really liked the price considering the location.
What I didn't like-- the kitchen was a bit old. There were signs of wear that could have been easily fixed by hotel maintenance. But overall, it was a nice place to stay in.

Room Tip: Some websites offer discounts to their better rooms.
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  • Stayed: December 2011, travelled as a couple
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2  Thank spreekitik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2012

On arrival our taxi door was opened and the bell boys welcomed us. Than we walked to reception the girls continued their conversation finally after waiting for about 5 minutes they finally acknowledged our presents and than treated us with disdain. We felt very uncomfortable. All other staff however were fantastic. Breakfast was lovely and we could choose from Australian/American style breakfast as well and local breakfast delicacies. Rooms were very nice and overlooked KLCC just amazing at night. Had to go back to reception again they were rude. The lady that was serving us made some sort of smart comment about us and the whole reception staff laughed. We felt humiliated. Several other guest we met over breakfast had similar experience with reception staff. I have lowered my rating on service due to the way we were treated by the reception staff. It's a shame because everything else about Lanson Place was Fantastic.

Room Tip: Ignore the rude reception staff and enjoy the rest of the friendly staff and fantastic facilities.
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  • Stayed: December 2011, travelled as a couple
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Thank MrsBOSStoyou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2012

I love the room n it is big n comfortable.... Should come back and stay again at this hotel. But the hotel a bit far from shopping area overall i love the room.

  • Stayed: January 2012
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Thank Jijikinjiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2012

Hotel is a bit far from happening place. The road in front of the hotel it's always jam till late night. The lobby it's nice and big. However, room is a bit run down though it's big and spacious. The bath tub level it's a bit high thus elderly people may ve difficulties going in and out of the tub. My mum fall down when she came out from the tub and till today still unable to walk. We ve informed the front desk on the incident and requested for ambulance to bring my mum to the nearest hospital. However, no hotel personnel was present when the ambulance arrived to show concern on the incident.

  • Stayed: December 2011
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1  Thank Ngukw88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2011

Stayed here twice this year with generally good experiences for both times. The 2 bedroom unit (1145 sqft) unit is surprising large and ideal for a family of 3. It has a king bed in the master bedroom and a single in a separate room (probably the only type of this bed configuration in the whole of KL). The living and dining area is relatively large and has windows on 2 sides which makes it bright and cheery. More importantly, the rooms also feel quite clean. The 2 bathrooms are especially welcome and eliminates waiting time. Breakfast is also quite good. Nothing fanciful but good and tasteful enough for what we are paying. Room has free wi-fi which was easy to get on to and fast enough speed. The whole place feels quite safe and has a very nice ambience. One downside is the almost perpetually heavy traffic along Jalan Ampang which is the main access to this place. Other than that, will definitely come here again even though the rates are slightly higher than Sucasa.

  • Stayed: December 2011, travelled with family
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1  Thank Urban_Travellers_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ambassador Row Hotel Suites by Lanson Place

Address: 1 Jalan Ampang Hilir, Kuala Lumpur 55000, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Spa Hotel in Kuala Lumpur
#62 Luxury Hotel in Kuala Lumpur
Price Range: £35 - £63 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ambassador Row Hotel Suites by Lanson Place 4*
Number of rooms: 221
Official Description (provided by the hotel):
Situated in the prestigious vicinity of a row of embassies, Ambassador Row Hotel Suites by Lanson Place , Kuala Lumpur offers both stylish comfort of a home and top class services and facilities of a hotel. With options from 01-Bedroom to 03-Bedrooms, with separate living and dining areas, bedroom with attached bathroom and full cooking facilities, Ambassador Row Hotel Suites by Lanson Place will cater even to the most discerning travellers. ... more   less 
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Also Known As:
Lanson Place Ambassador Row Hotel Kuala Lumpur
Lanson Place Kuala Lumpur
Lanson Place Hotel Kuala Lumpur

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