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“Business Visit KL”

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Hilton Kuala Lumpur
Ranked #12 of 341 Hotels in Kuala Lumpur
Certificate of Excellence
Gurgaon, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Business Visit KL”
Reviewed 10 July 2014

Start the day with a great view followed by a fantastic buffet breakfast, Taxi available to get to office, work all day, return to hotel, dinner in a specialty restaurant, a fun drink followed by sleep in a comfortable bed... what more can one want...delight

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Arun J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review, 14 July 2014
Dear Guest,

Thank you for the wonderful 5/5 review.

It is great to know that you had a great stay and enjoyed our hospitality.

We look forward to welcoming you back.

Sincerely

Mr Jamie A Mead
General Manager
Hilton Kuala Lumpur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,927 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (611)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Russian first
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English first
ADELAIDE
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2014

great hotel with easy access from klia 1 or 2 via the klia express on exiting the train at central just follow the signs exit the station from the right hand door and walk straight across the road and you are at the back entrance of the hotel it is in the under cover car park the entrance is on your right the location is very good easy to get into the city plenty of eating places close by in brickfields and in the railway station taxi into the city from central station is 13 ringgit as you pre pay at the taxi booth but beware coming back as budget cabs on the street in town will not bring you back for less than 35 same old excuses peak hour road work etc the hotel has one of the best pools in town

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank portanchor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review, 10 July 2014
Dear Guest,

Thank you for the great review. My team and I sincerely appreciate your comments.

Regarding taxis it is recommended to take a taxi from a shopping centre taxi ramp at Gardens, Pavilion, KLCC which will ensure you have the choice of budget or premium and that the meter is used. For safety and security Hilton KL recommends the use of registered Blue Premium taxis for all travel.

We look forward to welcoming you back and thank you for sharing your experience on this forum.

Sincerely

Mr Jamie A Mead
General Manager
Hilton Kuala Lumpur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Ives, Australia
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 July 2014 via mobile

This is an excellent Hilton hotel, exceptional service and fantastic rooms.

The on site restaurants and bars are exceptional in terms of food and drinks provided.

Excellent location close to rail airport transfers

Stayed June 2014, travelled on business
Helpful?
2 Thank Shaun S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review, 9 July 2014
Dear Guest,

Thank you for the 5/5 review.

It is so pleasing to know you had a wonderful stay and we look forward to welcoming you back as our guest.

Sincerely

Mr Jamie A Mead
General Manager
Hilton Kuala Lumpur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Langkawi, Malaysia
Level Contributor
74 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 9 July 2014 via mobile

I spent 3 night by that hotel and it was so great place to stay.so clean room and the bed was so comfortable .breakfast is so great with many different sections.so near to kl sentral station with shuttle bus service too

Stayed April 2014, travelled with friends
Helpful?
1 Thank Ahmed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review, 9 July 2014
Dear Guest,

Thank you for your wonderful review.

The team and I sincerely appreciate receiving feedback from our guests and we appreciate the time taken to share your experience.

Wishing you safe onward travels and a warm welcome back.

Sincerely

Mr Jamie A Mead
General Manager
Hilton Kuala Lumpur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 9 July 2014

Had two stays within three weeks of each other. First stay was brilliant - easily 5 stars. Room quiet, lovely exec lounge food and staff, helpful concierge etc. Second stay felt like a different hotel. Main complaint was the room - overlooked the freeway, was noisy and the fan in the bathroom was also very loud, even with the air-conditioning turned off. Mould evident on bath Was on the exec lounge floor and staff were laughing and being quite loud late into the evening after cocktail hour which was annoying. When new shopping complex is fully open, this will be a plus too( only about 60% of shops are open)

Room Tip: Ask for a city view room and decline upgrades to to the lake view rooms
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Stayed June 2014, travelled on business
Helpful?
Thank wtcmor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review, 9 July 2014
Dear Guest,

Thank you for sharing your experience and for providing your feedback.

Firstly I am very pleased that you enjoyed your first stay and our facilities and service.

I would however like to apologise for the inconvenience experienced on the second stay. We do not receive comments concerning noise, bathroom exhaust (centralised no in room motor), mould or air conditioning and I would appreciate if you could contact me and provide further information. Please also confirm your stay was at Hilton and not our neighbour hotel which has shower over bath and is close to the adjacent road.

I look forward to hearing from you and look forward to welcoming you back.

Sincerely

Mr Jamie A Mead
General Manager
Hilton Kuala Lumpur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wollongong, Australia
Level Contributor
111 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 8 July 2014

I will start by saying the first question any reviewer should add up front is Will you go back? the answer here is YES. The location of Hilton KL is excellent and is a pederstian crossing away from KL Sentral terminal. This enables quick and easy public transport to anywhere! Possitives: Rooms were nice and clean, breakfast was an extensive selection of everything, staff were friendly, location as mentioned, nice outlook (24th Floor), swimming pool great (note you can use the Le Meridian Hotel end of pool but not charge back to room so take cash) it's a bit quieter and more room than Hilton Pool. Only 'room for improvement' comment would the beds, if you lime a hard bed you are in luck! I would suggest the hotel look to invest in 'cloud' matress covers and give people the choice Hard or plush!

Room Tip: The rooms are well insultated so we heard no sounds from the ajoining rooms
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank John59Gong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review, 9 July 2014
Dear Guest,

Thank you for the lovely review.

Guests at Hilton Kuala Lumpur and Le Meridien Kuala Lumpur are welcome to use all areas on Level 8 (pool) with the Le Meridien pool designed for families/children and the larger Hilton Pool for swimming/adults. Charge back is available from both hotels to the respective hotel. Please accept my apologies if the Le Meridien team did not communicate this and we will address this immediately.

We look forward to welcoming you back.

Sincerely

Mr Jamie A Mead
General Manager
Hilton Kuala Lumpur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 July 2014

Went there for wedding, in general I cannot see anything i was not happy, only one thing is no wifi provided in most area. But you can still use it at reception room. Nice hotel with very reasonable price.

Room Tip: remember to keep your room card to go up and down, it operates the lift as well.
See more room tips
  • Stayed May 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Catherine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review, 9 July 2014
Dear Guest,

Thank you for your 5/5 review. We sincerely appreciate your rating and am glad you enjoyed your stay with us.

Wi-Fi is available throughout the hotel (chargeable) and complimentary Wi-Fi for light internet use is provided in our Lobby and Restaurants.

We hope to have the opportunity to welcome you back and wish you safe travels back to the UK.

Sincerely

Mr Jamie A Mead
General Manager
Hilton Kuala Lumpur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Kuala Lumpur

Property: Hilton Kuala Lumpur
Address: 3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
Phone Number:
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Spa Hotel in Kuala Lumpur
#9 Business Hotel in Kuala Lumpur
#12 Luxury Hotel in Kuala Lumpur
#19 Romantic Hotel in Kuala Lumpur
#20 Family Hotel in Kuala Lumpur
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hilton Kuala Lumpur 5*
Number of rooms: 499
Official Description (provided by the hotel):
Experience this vibrant city at its best at the Hilton Kuala Lumpur hotel, located just 28 minutes from Kuala Lumpur International Airport and 33 minutes from Kuala Lumpur International Airport 2 by KLIA Ekspres train. Gaze out on Kuala Lumpur's city center while swimming laps of the hotel pool, featuring a tropical sun deck, or indulge in a holistic spa treatment. The hotel boasts 14 lavish meeting rooms including the magnificent Grand Ballroom, mid-size Sentral Ballroom and the sophisticated multi-event leveL7even. Services for meetings, events and outside catering are designed to meet every event need. Executive rooms and suites include access to the Executive Lounge and complimentary WiFi. Experience an array of additional benefits including complimentary breakfast, afternoon tea, all-day refreshments, and evening cocktails. The hotel provides 10 stellar choices for dining and entertainment, from business brunches to pre-dinner drinks and everything in between. Hilton Kuala Lumpur has been awarded Malaysia's Leading Business Hotel 2015 by The World Travel Awards™. The hotel's modern European restaurant, GRAZE won accolade as Malaysia Tatler – Best Restaurant 2015. Hilton Kuala Lumpur also won the TripAdvisor Travelers’ Choice® award for 2015 in the Top 25 Luxury Hotels – Malaysia category. ... more   less 
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Also Known As:
Hilton Kuala Lumpur Hotel Kuala Lumpur
Hilton International Kuala Lumpur
Kuala Lumpur Hilton

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