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“Average only” 3 of 5 bubbles
Review of The Boulevard - A St Giles Hotel

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The Boulevard - A St Giles Hotel
Ranked #61 of 341 Hotels in Kuala Lumpur
Canberra
Level Contributor
56 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Average only”
3 of 5 bubbles Reviewed 18 May 2014

Here for work.. It is average. Staff try their best but truly average. The worn carpet in the room, no mini bar, mould in the shower, minimal tv channels, intermittent wifi.... average.

You pay for what you get but if you are there for business only it is fine. Not a patch on Traders which has the access to shopping centres and a park to relax in.

Access is easy from the airport and then one stop.

Pay for what you get but truly you can do better.

Room Tip: Think carefully of other options
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  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PrinceMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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706 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (126)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
New Delhi
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 17 May 2014

In a city of hotels Boulevard stands out for its location. With a winding path from the elevator which magically opens up to the Mid Valley Mall there is little more than you can demand in terms of convenience. The In-Room dinning service is well presented gourmet quality and it was pleasing to note that an out of the menu order of mashed potatoes was so well presented. However Boulevard charges the price for the location and currently does not do much work on guest entertainment (TV programs are limited etc.), bathroom utilities, room décor (same pictures in all rooms) etc. Prices appear high for spa services and laundry too. If you are visitng the city and donot want to bother going out just walk into Boulevard and for evee rything else consider the winding path !

Room Tip: Avoid paying for laundry, breakfast, spa...view from rooms not too great
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  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ManyMoreMiles2Go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 16 May 2014

We stayed here for 2 nights and I wish we were able to stay longer. The location of the hotel is fabulous - connected to an incredible shopping mall! But the attention to detail and friendlinessby the staff is what would get me back. We interacted with staff from front desk, executive lounge and house-keeping and we received 5 star service from every single person we dealt with. Nothing was too much of an ask and everyone was smiling, friendly and warm. Special mention to Shah, Joshua and Javid for their exceptional service and for making us feel so welcome.
Room was a good size, clean and all amenities provided. We loved our stay here and will definitely be back!

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank js2325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Langkawi, Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 8 May 2014

I've stayed at this hotel from 5 May to 8 May 2014.

The staff has provided very good service to me.

I've pre booked a superior room online. The staff upgraded my room to a deluxe room. The check in was smooth and hassle free. All the staff were polite and responded to my request promptly and efficiently. Special mention should be given to Cik Norizan, who was my room attendant. I'm satisfied with her service.

On the night of 7 May, I was unable to get a cab in the University of Malaya after my MRCP exam. I called the hotel and the hotel arranged a cab to fetch me in less than half an hour.

Room Tip: Get a deluxe room if bath tub is a must for you!
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  • Stayed May 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank superbcsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
302 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 bubbles Reviewed 8 May 2014

I’ve stayed at this hotel a few times over the last years for business purposes. If your area of operation is somewhere close to Mid Valley then it’s a good choice. After arrival at the International airport, take the train to KL Central and then taxi to the hotel. That’s the fastest and most convenient way. Mid Valley itself is a very big shopping area with tons of restaurants and coffee shops. The hotel rooms are not the newest but still OK and well maintained. Wifi access is FOC but occasionally creates troubles. The Wild Rice Restaurant (also functions as the breakfast area) was under renovation, which was inconvenient. The pool area (behind the Wild Rice restaurant) was closed and accessing the gym meant going through the construction site of the restaurant. The gym itself is OK and offers a selection of training equipment. The staff is very friendly and helpful. All in all a good choice and with the newly renovated restaurant, it should actually be even better.

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Thomas_0608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 29 April 2014 via mobile

After staying in Boulevard Hotel Midvalley for so many times, it's about time I give this hotel a review.
I stayed in this hotel for both business and leisure trips. Check-in (whether it's done at the reception or the Executive Lounge) is forever fast and smooth. The staff at the Executive Lounge are very polite and remember the name of all their guests. 'All of them are my friends in KL' quoted by my Russian friend Alex, who was very grateful to all the staff in the hotel during his stay there.
Location wise it's excellent. Away from Bt Bintang, situated in Midvalley, it's just minutes away from KL Sentral and Bangsar.
Although some of the rooms have be renovated, stains can still be seen in the bathroom. Cigarettes smell still quite strong in some of the non- smoking rooms/floors. Maybe the beautiful aroma from the lobby can be sprayed at the lift lobby of each floor.
Overall, I will recommend this friendly hotel to anyone who just want to be in KL but get away from Bt Bintang.

Stayed April 2014, travelled on business
Helpful?
Thank SunnyIsland71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 20 April 2014 via mobile

I booked a superior room from 14-17th April but was upgraded to deluxe for free upon arrival. While the lobby was nice, the room however, felt a little tired looking. It was cosy though and I love the long pillow. It was a shame the swimming pool was under renovation during that period. The hotel was located right next to Mid Valley mall so it was so convenient to get meals quickly. Breakfast was nice as well. I would stay again in future as the most important was that the hotel made me felt I was safe.

Stayed April 2014, travelled on business
Helpful?
1 Thank HafidzaAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Boulevard - A St Giles Hotel

Property: The Boulevard - A St Giles Hotel
Address: Mid Valley Expressway, Kuala Lumpur 59200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Business Hotel in Kuala Lumpur
#36 Romantic Hotel in Kuala Lumpur
#50 Luxury Hotel in Kuala Lumpur
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Boulevard - A St Giles Hotel 4*
Number of rooms: 390
Official Description (provided by the hotel):
Located strategically in Mid Valley City; one of the most modern and integrated leisure, dining, entertainment and shopping destination in Kuala Lumpur, the 390-room Boulevard Hotel is easily accessible to major commercial hubs and popular tourist attractions. Adjoining to the hotel is the popular Mid Valley Megamall and the upscale Gardens Mall, with over 630 retails, dining and entertainment outlets. The hotel offers a choice of rooms including Executive Rooms and Studio Suites with FREE WIFI - perfect for business or family getaways. A variety of gastronomic delights is available at the 24-hour Wild Rice Restaurant, whereas Flutes Living Room is the place to unwind and enjoy your favourite cocktail. For the health conscious, there is an outdoor swimming pool and a gymnasium. ... more   less 
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Also Known As:
Boulevard Kuala Lumpur
Kuala Lumpur Boulevard Hotel
Boulevard Hotel Kuala Lumpur

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