I stayed 4 nights with my husband in sept 2010. We checked in around 1am to be told the room I had booked (deluxe king/petrona towers view) was not available until the following day and to check with them after 2pm to change over. Fair enough. Anyway they give us a room on the 10th floor which is a smelly, smoking floor and two single beds pushed together. Open the curtin and our lovely view is of a building and debris. Take deep breaths I thought. Change into my pjs, open the covers and what comes out to greet me? a damn cockroach! Following afternoon I check to see if my room is ready, It's not. I demand to be placed in the room I had booked 1 mth prior. I explained to them at the time of booking it stated the room I booked WAS available and so it should be! FINALLY and manager changes my room! On a positive note, rooms are spacious but has a cold feeling about them. There was always an odd smell when you walked through the door not to sure if that has something to do with the a/c or humidity. Lovely lobby, and thoroughly enjoyed the breakfast buffet which was part of the room package. staff were friendly and courteous. I never used the pool but did use the gym which was good. No complaints there. There is construction of the Grand Hyatt across from the hotel but funnily enough you dont seem to hear the noise. You hear more noise from the drill inside the actual hotel! personally wouldn't stay there again.
- Official Description (provided by the hotel):
- Within the heart of Kuala Lumpur’s bustling city centre, the Impiana KLCC Hotel is the leading business class hotel in Kuala Lumpur. Located just opposite the Kuala Lumpur Convention Centre and Aquaria KLCC, we are also just less then 5 minutes from KLCC Suria Shopping Mall, Pavilion and StarHill Shopping area.Just around the corner, at Jalan P Ramlee you can find free standing restaurants, pub and clubs like the Modesto, Budaba, Beach Club, Aloha Bistro and the Maredo’s Steakhouse.All rooms are with timber flooring, free UNLIMITED multiple wireless internet access and wireless access for designated hotel public areas. A covered air-cond link bridge directly connects Impiana KLCC Hotel to the Kuala Lumpur Convention Centre and Bukit Bintang. ... more less
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- Also Known As:
- Hotel Impiana Klcc