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Heritage Station Hotel
Ranked #270 of 349 Hotels in Kuala Lumpur
Reviewed 17 May 2010

Remember the hotel in the movie the Shining?.....
I kept expecting to see something spooky down those long long hallways.
But i digress...
The Hotel......
It's a real pity as this place could be incredible,great architecture,original old lift,dark wood everywhere...
If there had only been some upkeep since maybe the 1930's perhaps?!?!?!?
Stained carpets,stained mattresses,no top sheet, ancient blanket etc etc
The location has nothing going for it...
Chinatown is full of hotels and they're also pretty close to KL Sentral for the bus to the low cost carrier airport.
The staff were lovely (if a little felliniesque)
Fortunately on arrival we were told the water pressure was down to a trickle,so after a quick check of the room (just in case it was a real gem)we had an out.
So we grabbed a cab,and with the help of a great taxi driver, headed to Chinatown to find an alternative.....easily.

  • Stayed: May 2010, travelled as a couple
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2  Thank irdano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 14 of 51 reviews

Reviewed 12 May 2010

We spent 3 nights at this hotel and were not impressed. Although this hotel is set in a heritage location and close to Chinatown there are better hotels in more tourist friendly locations. The room was spacious enough but no hot water and the carpets were very dirty. The bed was clean and comfortable and the air con worked well. With a bit of proper upkeep this could be a fantastic hotel. There is free wifi available downstairs in the eating area but this closes at 7pm. On the positive the breakfasts included were very nice.

  • Stayed: May 2010, travelled as a couple
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Thank Robyn-and-Rob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2010

The Heritage Station Hotel is definitely not the place you would want to stay in. Mostly because of the burglaries that have taken place there. Our friends who stayed in the next room from us got robbed - a guy broke in to their room via ceiling and stole money and a mobile phone. Later they learned from the police that this was by far not the first time guests were robbed in Heritage Station Hotel and did not recommend to stay there at all!
Besides that, the hotel staff did not make us feel welcome and were quite rude all the time.
And about the cleanliness - there was dog poo in corridor behind our door!
So I absolutely would not recommend this hotel!

  • Stayed: April 2010, travelled as a couple
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6  Thank LiisK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2010

Nice hotel and very relaxed and calm atmosphere. Would surely recommend to the person who wants to relax.

  • Stayed: February 2008, travelled as a couple
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1  Thank aman3611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2010

reached KL without any hotel booking. the bus by which i came from singapore dropped us here and i just walked in for a room & i got it.

No lift. Lift was working but no guarantee you will reach its destination. There was a placard placed on lift stating," lift is 100 year old."

this station is located just in front of old railway station. I saw some trains starting from this station, but there was not big rush in the station at any point of time. May be this was about to close or main station was shifted some where.
While using subway in the evening i felt bit scary,
This building was the place where jackie chan's police story 2 was shot.

to tell about hotel. it is old hotel which says it was once a very elegant place which was used by rich visitors to malaysia.
just opposite to this one can see large buildings and national mosque of malaysia. from here you can reach petronas tower, kl tower in 10 minutes by train or by car.

service was almost not existing. good thing was there was a self operated laundry, which i didnt use.

anyone on tight budget can stay in this hotel. complimentary breakfast is pathetic. after first day i didnt went back to that place. just opposite to it there was a KFC.

i didnt checked with hotel about their services. except for getting bus ticket back to singapore.

  • Stayed: August 2007, travelled as a couple
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Thank DreamingaboutTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2010

Stayed for 3 nights. Interested in beautiful architecture even if hotel has been left for years with litle investment. We tried the windows in our room but found they had been nailed shut. Later on our second night we realised why as someone jemmied the window open and stole our camera, videocamera, PC and phones. We hadn't realised that the windows led onto a communal balcony that was dark and secluded. The items were in a locked case. We have been living abroad for a year so we had all our valuables with us. Hotel staff moved us and waived the bill but when we walked on the balconies after the break-in we saw that the majority of windows had been forced open on numerous occasions previously. We feel hotel staff have a responsibility to protect customers- this hotel failed us.

Stayed: February 2010, travelled with family
2  Thank Gillian48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2010

Sure, it's an adventure and full of history and the building is beautiful - but if you want a clean, cool room and a good night's sleep, there are plenty of other hotels in KL that are the same price and much better.

The rooms are clean, but it's the years and years of grime that make it feel dirty.

I booked a standard single room . Turns out ALL the standard rooms are smoking and there is nothing on the web site that explains this. After looking at 5 rooms that all smelt, the receptionist (who was good) gave me a better room - shame it was still a smoking room! By this time I gave up and just accepted what I had for one night and went out for dinner. None of the rooms I looked at were rooms that I would look forward to going back to at the end of the day.

  • Stayed: February 2010, travelled solo
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1  Thank Anne-marie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heritage Station Hotel

Address: Bangunan Stesen Keretapi | Jalan Sultan Hishamuddin, Kuala Lumpur 50050, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #270 of 349 Hotels in Kuala Lumpur
Price Range: £38 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Heritage Station Hotel 2.5*
Number of rooms: 148
Official Description (provided by the hotel):
We are a no frills budget hotel situated in a gazetted heritage building. ... more   less 
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Also Known As:
Hotel Heritage Station
Heritage Station Kuala Lumpur

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