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“stop over in KL”

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Tune Hotel Kuala Lumpur
Ranked #78 of 349 Hotels in Kuala Lumpur
Reviewed 30 July 2014

The hotel is an easy 5 min walk from LCC.( ha ha much shorter walk than the walk from your arrival gate into the terminal, huge airport!!) small but comfortable clean rooms with everything that you could want for a stop between your travels. Very friendly helpful staff. They have very reasonable baggage store facilities. Highly recommended. Eat over in the Airport if you arent into the thought of going into the city, bar down stairs in the hotel serves drinks and a few snacks.. There is a food hall on one of the upper levels of LCC which has a good selection and very reasonable prices.

Room Tip: As travellers are coming and going a room away from the lift area is better
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  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank barb m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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442 - 448 of 1,556 reviews

Reviewed 30 July 2014

Budget friendly, the add-on charge that we didn't avail and don't really need means that we save paying for those services. the luggage drop service also worked well with our schedule, meaning we can start our tours without having to carry our bag before check-in

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank mbcines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeSilvaTunehotels, Manager at Tune Hotel Kuala Lumpur, responded to this reviewResponded 11 August 2014

Dear Guest,

Thank your for the review.

Glad to hear that you had worthwhile experience during your recent stay at Tune Hotel Downtown Kuala Lumpur.

Our objective is to offer clean rooms,convenience and affordable rates We are pleased to find that you have come to agree with us on this.

Thank you again and we hope to welcome you back in future.

Regards,
Sharon De Silva-Customer Care Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014

The rain shower was weak compared to Tune Hotels Philippines, Thailand & Indonesia. The area is great location, clean and excellent front desk staff. Elevators were exceptionally slow and it takes quite a while to wait for a ride up or down the hotel. Great Bed but slow internet connection.

Room Tip: Choose a room behind the hotel up on a high floor without a window. Traffic can be noisy throughout...
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  • Stayed: July 2014, travelled solo
    • Location
    • Cleanliness
    • Service
1  Thank BrianJay2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeSilvaTunehotels, Manager at Tune Hotel Kuala Lumpur, responded to this reviewResponded 11 August 2014

Dear Brian,

Thank you for your review.

We regret to hear that you we unhappy with a water pressure from the rain shower, the speed of the WIFI and the extremely slow elevator.

Thank you very much for bringing this to our attention, please e-mail your stay details to sharon.desilva@tunehotels.com so that we could rectify the necessary.

I have wired your comments to the parties concern and I'm sure action will be taken on these areas.

Nonetheless, we are happy to find that you had a good stay and wanting to return in future.

See you soon.

Regards,
Sharon De Silva-Customer Care Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2014

I travelled to Kuala Lumpur, Malaysia with my friend. Since it's just the two of us and we both girls, we were rather picky about the area of the hotel and the cleanliness. Tune Hotel stood out because it has a very modern looking building and interior, it looks new so it attracts us immediately. The tricky part of this hotel is the add on facilities, the more facilities you want, the more you pay. I don't really mind since the room itself is quiet cheap for it's modern interior and comfortable bed. The room is nice, its clean and have a convenient space. The bathroom is nice and clean, there's a hair dryer inside, it has a modern design, female traveller might be considering this. But I do have a slight complain though, the air conditioner, it's really cold and although we tried to raise the temperature it doesn't really make any difference, it's so cold that in the morning we feel slightly dizzy and sick because the room is frozen cold. Please note that this hotel didn't provide any tea/coffee making facility inside your room, therefore if you want to have a warm drinks or make a cup of instant noodle you can buy it at the 7eleven downstairs or at the San Francisco Coffee. Yes, both of them located inside the hotel so you don't have to go outside. The hotel located on the intersection, very convenient, therefore sometimes you can hear a loud roar of motorcycles engine at night. Well, overall it's still a great experience, if you are looking for a hotel with a modern design and good environment I think you can consider this hotel.

Room Tip: Choose your additional facilities wisely, if you want to add the Wifi facility please keep in mind t...
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  • Stayed: December 2013, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank Rizka R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeSilvaTunehotels, Manager at Tune Hotel Kuala Lumpur, responded to this reviewResponded 11 August 2014

Dear Rizka,

Thank you very much for taking the time to review our property.

Per your comments, Tune Hotels operates on a limited service model where we only provide the basics. So we do not have similar facilities which you could find at regular hotel like coffee and tea making facilities.

Please connect with me directly with your stay details so that we could check on the air conditioning unit in room and rectify the necessary.

About the noise matter, please seek assistance from the front desk to allocate a room facing away from the road or at a higher floor. I'm sure they will be able to work something out for you.

Glad to read that we met your "girl friendly" requirements and we hope you and your friends will look our for us in your upcoming travels.

See you again.

Regards,
Sharon De Silva- Customer Care Manager

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Reviewed 18 July 2014

first of all the concept of this hotel is that you will not get any service unless you pay , for example you must pay to get internet in the room and if like this so they must provide you high speed but it's not ,I paid for internet and the service awful also If you want air-condition you must pay as well and the air condition is disaster and in Malaysia the weather hot so you must pay also I ask for housekeeping to clean and they didn't shown up so what they want from me to come to pay for them as well , even the amenities you must pay for it etc. so as long as you need for each service money so please make the service good . and the thing is which make me crazy that on the Check out day at 12:00pm sharp they shut down the electricity in my room . OMG why like this crazy people you only search for your right but for me after all this money for each service you do like this ....

Room Tip: don't go this hotel .
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  • Stayed: May 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Maissa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeSilvaTunehotels, Manager at Tune Hotel Kuala Lumpur, responded to this reviewResponded 22 July 2014

Dear Guest,

We apologize for not meeting the hospitality standards during your recent stay at Tune Hotel Downtown Kuala Lumpur.

Tune Hotel operates on a limited service concept. Since inception back in year 2007, we have focused primarily on providing clean, safe and an affordable place to stay.

Guests will have to pay for extras such as air conditioning, towel, wifi and other facilities. Unlike regular hotels, we operate differently; since we do not provide swimming pools, coffee and tea making facilities, gym, and the like. This not only conserves the environment where guests purchases what they need only, but it also helps manage our cost and simultaneously lowering prices we offer.

The room key card not only provides access to your room, but controls the air conditioning and electricity. The key card access automatically deactivates at 11am sharp, our check out time.

About the housekeeping, please e-mail your stay details to sharon.desilva@tunehotels.com so that I could check what had happened and take the necessary action.

Thank you for highlighting this to us and rest assured we will take necessary measures to improve.

We hope to welcome you again and provide better service.

Regards,
Sharon De Silva-Customer Care Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

Always my favorite choice when in come to choosing a hotel. My favorite when I am single and now, when I travel with my wife, Tune Hotel always our favorite choice. Price always the main factor, but the cleanliness, the location, the service.

I found something new at KL Tune Hotel, Blue Cab with Tune logo. Ease of mind when you need a cab is my 1st impression. But the truth, that cab charge was unacceptable. My advise, just call Public Cab service at 0362592020. Metered taxi with extra MYR2.00 for on-call service compare to the blue cab with tune logo. My experience, asked that blue cab driver for my destination and given MYR45.00 price tag. Called Public Cab & go to same location for only MYR17.00 (MYR15.00 metered fare + MYR2.00 on-call charge).

Tune Hotel gave me great experience but the blue cab spoil....

Room Tip: ask for windowed room. better mobile coverage.
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  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank Eddy412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2014

Very clean room! The hotel is easy to find. It is quite close to a mono rail terminal and you can also take a free shuttle bus to the Twin Tower & other tourist hot spots. There is also a nice shopping center across the street with nice restaurants and a fine super market. A nice budget hotel.

  • Stayed: December 2013, travelled with family
    • Value
    • Rooms
    • Service
2  Thank mktong2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeSilvaTunehotels, Manager at Tune Hotel Kuala Lumpur, responded to this reviewResponded 22 July 2014

Dear Guest,

Thank you for the review.

Tune Hotel boasts comfortable rooms, excellent service, great location and affordable rates. We are delighted you have come to agree with us.

See you again in future.

Regards,
Sharon De Silva-Customer Care Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tune Hotel Kuala Lumpur

Address: Tune Hotel Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Restaurant
Hotel Style:
#7 Best Value Hotel in Kuala Lumpur
#39 Business Hotel in Kuala Lumpur
Price Range: £14 - £25 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tune Hotel Kuala Lumpur 3*
Number of rooms: 275
Official Description (provided by the hotel):
Tune Hotel Kuala Lumpur is perfectly located in the heart of the city of Kuala Lumpur. With easy access via excellent public transport to all the attractions within the city, this select service hotel provides 5 star beds at great prices! Immediately outside the hotel is the Medan Tuanku MonoRail station that ferries guests to all corners of the city and the Petronas Twin Towers are either a 5 minute taxi ride or a 20 minute walk. Little India or Jalan Masjid India with its bustling stalls and stores is a 10 minute stroll across the road and the main Shopping and Business areas of Bukit Bintang and KLCC are again a short 5-7 minute taxi ride away. Food and Beverage locations surround the hotel with the tastes of Malaysia - Indian, Chinese and Malay cuisines galore. Taxis are available to the main KLIA or LCCT airports or simply to take you to KL Sentral where the KLIA Express whisks you into KLIA within 28 minutes. Come explore Tune Hotel Kuala Lumpur. ... more   less 
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Also Known As:
Tune Hotels - Downtown Kuala Lumpur Hotel Kuala Lumpur

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