We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice stay” 4 of 5 bubbles
Review of Hotel H2O

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel H2O
Ranked #11 of 109 Hotels in Manila
San Fernando, Philippines
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice stay”
4 of 5 bubbles Reviewed 27 August 2014 via mobile

Check in at the 3rd level was fast. Aquarium room was great, kids are squelling with delight as it is our first time. No bathroom door though. Liquid pool was the most exciting time for them. Just lounge at the 2nd floor looking out the bay is so relaxing. Breakfast at makan makan was ok.

Stayed June 2014, travelled with family
Helpful?
Thank Jacoby S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H2O-Manila, General Manager at Hotel H2O, responded to this review, 9 September 2014
We greatly appreciate that you took time to share your experience during your stay at Hotel H2O.

Thank you for appreciating the aqua room, buffet breakfast at Makan Makan and the pool as well. Your feedback will be shared to the rest of our team.

We look forward to welcome you back anytime soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,123 reviews from our community

Traveller rating
    296
    468
    224
    67
    68
See reviews for
372
385
82
75
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (337)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
60 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 26 August 2014

Check in was a breeze - arrived early and they managed to have a room ready for us upon arrival so that was great. Got the aquarium room which was perfect and a whole new experience. Amenities provided were sufficient, housekeeping did a great job and the service provided by front desk and concierge was impeccable. It would have been perfect if the bathroom came with a proper door. Overall a good stay and highly recommended for families with kids.

  • Stayed August 2014, travelled with friends
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FRXY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H2O-Manila, General Manager at Hotel H2O, responded to this review, 9 September 2014
Thank you for taking the time to share your review. We are glad that you enjoyed your accommodations and the service of our staff. Your feedback will be shared with the rest of the team.

I have taken note of your comments regarding the bathroom door. We value your comments as it allows us to recognize the needs of our guests and to improve our service.

We look forward to providing you with another excellent experience on your next visit to Hotel H2O.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 22 August 2014

Stayed overnight at Hotel H20 on August 1.


Entrance/Check-In:
If one took a taxi to Hotel H2O, get off at the entrance to Manila Ocean Park instead of the concierge/drop off area for Hotel H20 visitors. Our company all alighted at the concierge area and there was no added value except to walk further. From the concierge, we walked and took the elevator up the 2nd level. At the 2nd level, another two-minute leisurely walk to the entrance of both Hotel H20 and Manila Ocean Park.

From the entrance, there is another door to the left that will take you to the elevator. Check in at the 3rd level of the hotel.


Security:
A guest needs his room key to open the door to the 2nd floor corridor.
Seems the hotel really take security to heart since one has to enter/exit so many doors.


Room:
Sadly, my mother and I got a Parkview instead of a Bayview.

A nice touch is a personalized welcome message on a 32” LED TV when one enters the room. When you call a fellow hotel guest from your room, the telephone will display the name of the hotel guest.

There was complimentary drink (softdrinks in can, bottled water, tea, coffee/creamer/sugar) for two people and snacks of oat cookies and peanut.

There was a hairdryer tucked in the closet. The toilet has an extension phone but there was no bidet. The shower room is next door. And the lavatory sink is outside/part of the bedroom.

In any case, the room is really clean.

Meals:
We had a set dinner at the Lagoon Function Room. The chocolate mousse was quite bitter and I didn’t really like our dinner. Thankfully, I was still full from a buffet lunch at Vikings.

Buffet breakfast at MakanMakan is really hearty. If you want bacon, ask the waiter, for it is not displayed.


Staff:
The service staff were all courteous and helpful.

Room Tip: Ask a room with a bayview.
See more room tips
  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank ShangYi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H2O-Manila, General Manager at Hotel H2O, responded to this review, 9 September 2014
Thank you for taking the time to share your experience at Hotel H2O.

We are delighted to know that you had a wonderful feedback on the guestroom facilities and amenities( Personalize Welcome Message on LCD TV, Welcome Amenities) , buffet breakfast and the service of our staff.

Thank you for giving inputs on the areas we can improve on. I have taken note of your comments regarding your chocolate mousse. I have spoken with our Food And Beverage Manager and discussed with him on how to improve the taste of this item, to avoid future occurrence. Rest assured that we will continue to improve our service and facilities

We look forward to welcome you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
178 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 21 August 2014 via mobile

We visited H20 Hotel to experience their rooms with aquarium. We had a pleasant stay. I was ready for any hassle during check in but it went smoothly. We booked the room less than 24 hours showed them the printed reservation, they gave us the key and the rest of our stay was perfect. Since we arrive around 4 p.m from picking up my girls from school we immediately went to Pancake House for snack/early dinner. After that we walked around, visited the shops amd bought some souvenirs. We went back in our room just lying down and enjoyed the swimming fishes. After sometime we went down again to grab some dinner but the restaurants had started closing. We were able to buy some water and chips. The next day we had breakfast at Makan Makan restaurant. It was ok. The finale of our visit was the Liquid Pool. The girls had so much fun. They were the first to get in that day enjoyed it, just for them and left before everybody arrive to swim. Checking out was smooth too. Kevin assisted us for checking in and checking out. The hotel usually ask for 2000 peso deposit but if you say you will pay everything on the spot in cash, deposit can be waived. I would recommend this place to family with kids. Just avoid public holidays for any chaos. We were lucky during our visit, twice already(first we experience all their attraction just for a day, and second time we stayed for 1 night to experince their rooms with aquarium), there was never a crowd and before any crowd arrive, were done with ours. So far really really good experience for us.

Stayed August 2014, travelled with family
Helpful?
Thank Fulltimeglobetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H2O-Manila, General Manager at Hotel H2O, responded to this review, 9 September 2014
Thank you for taking the time to share your review. We are glad that you enjoyed your accommodations and the service of our staff. Your feedback will be shared with the rest of the team.

We look forward to providing you with another excellent experience on your next visit to the Hotel H2O.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 17 August 2014 via mobile

I rated 4, because the stay was satisfying, from the front desk to room to check out. Basic needs was met, staff was helpful especially when we and our family obtained tickets for ocean park. I like most was that we can lounge at the side of the lobby in second floor at night after hours and just looking at the beautiful sight of Manila Bay

Stayed April 2014, travelled as a couple
Helpful?
Thank Lou R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
3 of 5 bubbles Reviewed 14 August 2014 via mobile

went to hotel h2o to extend the weekend with hubby... we really enjoyed our aquarium wall. the room was cozy and unique.. unique in such a way that their toilet and bathroom has no main door tho there are frosted mirror glass door for the toilet and shower area. and there's no water in the toilet area at all! (well, thats new for pinoys like me Ü) just a tissue and a clothes line... room just good for couples. cant sleep there with friends or kids if they have an "open cr"... The aircon didnt work well at first. we called the housekeeping immediately but it took them more than an hour to attend to our request... but their food service was fast. our buffet breakfast in makan makan was great. the staff there were warm and accomodating. if bored, the manila ocean park is the best place to visit...

Stayed August 2014, travelled as a couple
Helpful?
Thank che s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 13 August 2014 via mobile

Check in early with my family the very helpful & considerate front desk staff did not charge us extra amount though we should be.we really appreciate that. Our room is in park view so we had the chance to watch the dolphin show in our room. Though we have a Gold card which allow us to ocean park.room is spacious enough for us. The complimentary buffet breakfast in makan-makan restaurant not bad. I highly recommend the place especially for family with kids.

  • Stayed July 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Merathi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Manila hotels
Malate
Pan Pacific Manila
Pan Pacific Manila
#1 of 109 in Manila
4.5 of 5 bubbles 1,151 reviews
Show Prices
Show Prices
Show Prices
Walled City
The Manila Hotel
The Manila Hotel
#4 of 109 in Manila
4.5 of 5 bubbles 1,340 reviews
The Bayleaf
#5 of 109 in Manila
4.5 of 5 bubbles 1,446 reviews
Ermita
Bayview Park Hotel Manila
Bayview Park Hotel Manila
#15 of 109 in Manila
3.5 of 5 bubbles 751 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel H2O? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel H2O

Property: Hotel H2O
Address: Luneta | Behind Quirino Grandstand, Manila, Luzon 1000, Philippines
Phone Number:
Region: Philippines > Luzon > Metro Manila > Manila
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 109 Hotels in Manila
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel H2O 4*
Number of rooms: 147
Official Description (provided by the hotel):
Hotel H2O is the first and only marine-themed urban resort hotel in the Philippines. Opened on April 10, 2010, the hotel is part of the Manila Ocean Park complex in the Philippine capital’s historic Rizal Park. It has been designated as the official residence for guests and patrons of Manila Ocean Park.Every part of Hotel H2O has a connection to its namesake element, water – from its next-door proximity to Manila Ocean Park; to its location on the edge of Manila Bay; to its signature aquarium wall that adorns the inner guest rooms and grand ballroom; to the seafood specialties of its main F&B outlet, Makan Makan Asian Food Village; to the healing, negative-ion treatments of its wellness center, Zenyu Eco Spa. All these make Hotel H2O perhaps the most visually distinctive urban property in the country today. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Agoda, Hotels.com and Odigeo so you can book your Hotel H2O reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing