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“Well Worth The Price!”

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Waterfront Manila Pavilion Hotel & Casino
Ranked #28 of 109 Hotels in Manila
Reviewed 12 April 2011

I read some reviews by other quests and this prompted me to offer my review. I am an American from Texas and this was our first visit to the Manila Pavilion Hotel. My fiancee and I stayed Feb 23-26 2011 and we found this 3.5 star hotel to be an excellent choice for the price. The lobby is very spacious, well staffed and well appointed. We never had to touch the entrance or exit doors. Curbside as well as pool entrance security was excellent as was bell service from our taxi to our room. The interior hallways and our room was slightly dated but certainly not outdated, but then the Manila Pavilion Hotel IS a former Holiday Inn Hotel. Again, well worth the price.

Our nonsmoking room and bathroom was clean and well appointed and there was a nice daily display of complimentary shampoo, lotion and a toothbrush kit in the sparkling clean bathroom and tub/shower. The white terrycloth house robe was a nice finishing touch. Extra chairs were requested to our room and they arrived promptly with formal white slip covers attached.

The lounge has a nice band with a male (Jason) and three beautiful female singers quartet on Friday and Saturday night. I do wish the lounge bar was stocked with all the liquors that were listed on the drink menu. I got my requested drink on my third selection. The bartender and our waiter were very friendly and hospitable.

The breakfast buffet was exceptional and was well stocked with every international entree imaginable. There were two chefs who prepared custom omelets. There was every breakfast entree, cereal, juice and bread that you can imagine. The coffee was great! Our table and surrounding eating area was very clean and well appointed. I cannot stress enough how nice and fully stocked this breakfast buffet was!

To summarize, the Manila Pavilion Hotel is a very nice 3.5 star venue and it is priced right. This review is being made six weeks after our stay. The Manila Pavilion Hotel left us with a very favorable impression of our visit. I will certainly book The Manila Pavilion Hotel on a future Manila visit as well recommend it to our friends and associates. I'm confident you will also review this hotel the same as I. Again, a very nice hotel.

Robert C. Smith
Dallas, Texas

Charmae Lloren
Magsaysay,Mindanao

Room Tip: Request a room away from the elevator.
  • Stayed: February 2011, travelled as a couple
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4  Thank rcharliesmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 7 April 2011

I and my husband just stayed there 1 night for connecting flight back home. At first, we reached and felt the lobby is very nice, big, elegant, bars/restaurant, etc.

When we take the lift upstaris, the decor is completely different. Old fashion wooden dark corridors, the room is small, dirt on the walls, toilet smells. Really horrible.

But it's near to Robinson shopping mall where you can find anything you need.

  • Stayed: April 2011, travelled as a couple
    • Location
3  Thank Corali2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2011

The breakfast place is the worst place i have ever experience, There is enough manpower to do the job. The staff are excellent but cant accomodate all, 5 members of staff is doing all the job for 800 pax , the place is dirty and to get a table you have wait your own table. Filthy,

And dont put your valuables in the safe , its not safe at all and when you complain non of the management comes back to you about their investigation some cover ups ha.
And you ask about he cctv camera, they said its all ready and they cant we it stil l vhs....Time to change it guys.

And im still waiting with the results of the investigations.....

  • Stayed: February 2011, travelled solo
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3  Thank princess18london
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2011

the reception was okey and quick but once you get to your room it will be the start of your nightmare. the carpet was dirty and even the bathroom got molds on the ceiling. I just ignored those but when I had my breakfast the next day it fumed me up having to see a cockroach crawling at the breakfast bar. I called the attention of the staff which i later found out to be a supervisor of the area and he just stepped the cockroach and kicked it on one side. Not a single apology was heard nor even cleaning the area up. He just left the cockroach there which made me fume and lost my appetite doubting the cleanliness of the food thats there. I called the attention of another staff who threw the roach away and she called the supervisor who did it but the supervisor just ignored me as if nothing happened. Its a dirty place and i will never recommend nor go back to that hotel.

  • Stayed: January 2011, travelled as a couple
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1  Thank bert0221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2011

Don't stay in this hotel...the only nice thing is the breakfast there is a lot of choices and the location which is near malls and tourist sites...but the rooms eventhough we stayed in the renovated one still smells and the noise outside...I can't sleep although I am so tired....very disappointed travelodge in UK is much better....

  • Stayed: March 2010, travelled with family
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2  Thank net0318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2011

I was so disappointed because I have stayed at this hotel before and I liked it. That is why I decided to stay here again. This time I checked in, spent one night and checked out the next morning. The good thing I can say is that I did get re-funded for the rest of the six days I originally booked for. The breakfast buffet here is great, but I would not recommend staying at this hotel. When i checked out early and inquired about a refund they didn't even ask me why. WOW! This place has really gone down hill since the last time I stayed there about one year ago. I know in the past this place has received bad reviews and I have ignored them. But those reviews hold true. I think I was just lucky before and got a good room. I ended up at the Diamond Hotel on Roxas not too far from Manila Pavilion. It cost more but well worth the price. I will stay there again this coming May. I won't tell anyone not to stay in Manila Pavilion, try it for your self and if you don't like move on down the road.

  • Stayed: January 2011, travelled on business
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4  Thank JorgeW1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2011

This hotel has aged badly, it is over priced for what it offers. The lobby is incredible and these photos will suck you in, but upstairs is a different matter.

The location is good but the rooms are very out dated.
There are better hotels for the same amount of money.
Breakfast is good, although get in early!

Learn the term "Hindi Po" to stop people selling you things like watches or Viagra tablets. It is the polite way of saying no!

  • Stayed: January 2011, travelled as a couple
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1  Thank vicpk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Waterfront Manila Pavilion Hotel & Casino

Address: United Nations Avenue, Manila, Luzon 1000, Philippines
Region: Philippines > Luzon > Metro Manila > Manila
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Casino Hotel in Manila
#10 Spa Hotel in Manila
Price Range: £44 - £74 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waterfront Manila Pavilion Hotel & Casino 3.5*
Number of rooms: 489
Reservation Options:
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Also Known As:
Waterfront Manila Pavilion Hotel And Casino
Waterfront Manila Pavilion Hotel Manila

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