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“Excellent Hotel for travel with your friends”

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Armada Hotel Manila
Ranked #25 of 108 Hotels in Manila
Chennai (Madras), India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Hotel for travel with your friends”
Reviewed 12 August 2014

Hotel was excellent. Room was spacious, good and clean. The location was very good for night life. The staff were friendly and good but service was slow at many times. They had a swimming pool but was closed at 8 pm. They provide a day trip to pagsanjan falls which was very nice. Overall very nice experience and good to travel with friends.

  • Stayed August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Dinesh47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArmadaHM, Asst. Front Office Manager at Armada Hotel Manila, responded to this review, 27 August 2014
Dear Valued Guest/s,

Warm Greetings from Armada Hotel Manila!

First of all, we would like to thank you for having the time to write us your review. It was such a pleasure to hear that you find our hotel excellent with friendly staff, and a spacious and clean room. Second, we are also glad that you find our location very good for night life. We guarantee you that our Security personnel are always on their toes to assist you anytime.

However, with regards to the service being slow, rest assured that our staff will undergo retraining to provide the best service to our guests.

We are truly delighted that you had a nice experience with us.

Once again, thank you and we look forward in welcoming you back here in Armada Hotel Manila!

Sincerely yours,

Rowena C. Asañon
Asst. Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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297 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
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English first
Dublin, Ireland
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 August 2014

We stayed here from the 2nd to the 5th of july. I`m sorry now we didn`t stay here when we got back to manila on the 25th. This hotel is a real 5star hotel, this has a lot to do with the friendly staff. A big tanx to Renica and RJ and all the other staff .My advice to anyone booking this hotel, is: book it with the breakfast,.as the breakfast was great and a lot to choose from too.The kids loved the roof top pool as well.

No one asked us how was our stay......WAS great.

Room Tip: Pick a room on a higher floor if you can.
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank jay711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArmadaHM, Asst. Front Office Manager at Armada Hotel Manila, responded to this review, 27 August 2014
Dear Valued Guest/s,

Greetings from Armada Hotel Manila!

Than you for this heart warming feedback. It was really a pleasure to hear such remarkable comments. Your commendation to both RJ and Reneca will surely motivate them to be at their best always.

We are truly glad that you and your family had a great experience while staying in our hotel.

Again, thank you and we will be more than happy to welcome you back here in Armada Hotel Manila!

Sincerely yours,

Rowena C. Asañon
Asst. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Louis, MO
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 10 August 2014

I had stayed here for about ten days a year ago and checked out earlier today from a two week stay. Last year's stay was great, thus the return. I had some problems in the first few days this time and had, initially, planned to extend my stay in Manila at another hotel. But the staff more than made up for the problems, and so I booked several additional nights at the Armada.

I will detail the specific problems below, but I think of more interest to most would be the pros and cons of staying at the Armada. So, here they are, as far as I am concerned:

PROS (and a few cons):
1. The staff. David, in the restaurant, is just an exceptional waiter and makes every morning a joy; the others could learn a great deal from him. Vina at the front desk was not as personable as David, but she always got done what I needed done. The guys working the doors are always helpful in hailing a taxi.

2. The price. This is a very nice hotel for the price. The floors are going to need some work soon, but the larger rooms in particular are very well appointed. The rooms are always very clean and the whole place has the feel of a much more expensive hotel. Don't miss the view from the rooftop pool!

3. The location. The immediate location stinks (no coffee shops/cafes within walking distance...the walk down the street is awful...and the traffic on Del Pilar is getting very bad due to some construction where it deadends past the Armada). However, it's not too far from the airport - you shouldn't pay more than 250 pesos, it's close to the Bay, Robinson's Place is a ten minute cab ride, while Intramuros and Rizal Park are not much further, and it's away from the heart of the Malate Hooker NIghtlife. Yes, there is a club across the street, but it's easily ignored (I never heard music late even from the fifth floor...maybe rooms at the front do get noise, but I never heard it). In short, the immediate location is nothing to write home about, but, as it is situated in Manila, it is quite convenient to most places you are likely to want to go.
As for the traffic on Del Pilar; when I was in a hurry, I would walk around the block to Mabini and catch a taxi there.

4. The food. The breakfast buffet is worth the add on. In addition, they have 24 hour room service with a full menu from the restaurant. The Filipino food is REALLY good and the Western food is not bad at all.
.
PROBLEMS
I cannot think of any real cons that I have not alluded to above; there just are not any major problems, as I see it. But here are the specific problems I had early in my stay.
1. The first room (12th floor) they gave me was smaller than last year's and the fake wood floor was VERY noisy. It even woke me up if I shifted in bed. Without hesitation, however, they moved me to a much larger 5th floor room (it turns out they upgraded me without charging).

2. The safe didn't work in the new room (no problem, old batteries replaced) and a strip of flooring was broken and cut my foot a little; I asked them to tape it down, but it was still a problem, but one I could avoid.

3. The second or third day, my room was not cleaned, despite my working outside the hotel for about 8 hours. They said I needed to turn on the "clean room" light, but that was odd given I had never had to do that in the past.

4. Another minor annoyance was that, after a few days, they stopped providing hand towels or a floor towel, the latter of which is a problem with the typical Asian shower that does not have a curtain.

Obviously, none of the problems above is major; it was just that they all happened in the first few days and I was starting to question whether the hotel was heading downhill. I am happy to say, it is not.

As long as prices stay this reasonable, I will certainly return to the Armada the next time I go to Manila.

  • Stayed August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Danimalist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArmadaHM, Asst. Front Office Manager at Armada Hotel Manila, responded to this review, 27 August 2014
Dear Valued Guest/s,

Warm Greetings from Armada Hotel Manila!

Thank you for a very fair and wonderful review. You sure have shared a thorough and precise comment with pros and cons on each aspect.

For the staff, especially to David of Caliber Restaurant, your commendation will surely motivate him more to be the best on what he does. As for Vina, we will see to it that she will undergo retraining to improve her skills in handling guests.

On another hand, we do acknowledge the problem with the location. Rest assured that all our Security personnel are well trained to provide the best assistance to our guests anytime.

For the problems you have stated on the last part of your feedback, we have already coordinated your concerns to each department involved.

Again, we thank you for placing this review. it will surely help us in striving to give a better service in the future.

We are all looking forward in welcoming you back here in Armada Hotel Manila!

Sincerely yours,

Rowena C. Asañon
Asst. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 August 2014

Armada is a great hotel but unfortunately in the wrong part of town.
Hotel is modern and very comfortable with a nice pool on the roof overlooking Manila and the bay.
Gym was also quite equipped with tv monitors and a/con with a good amount of weights in the room.

Unfortunately it is in the red light district with an adult club across the road which pumps out loud music for most of the night, which is very hard to sleep to.

If you dont mind late nights Armada is a very good hotel and would even recommend it with the loud music as the Hotel is quite nice.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank OS_here_we_come
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArmadaHM, Asst. Front Office Manager at Armada Hotel Manila, responded to this review, 27 August 2014
Dear Valued Guest/s,

Greetings from Armada Hotel Manila!

We would like to thank you for this feedback. We are glad to hear that you find our hotel to be great with a nice view from the rooftop pool and with an adequately equipped gym.

As for the location, we do assure you that our Security Officers are all well-trained and are always prepared to give assistance to our guests.

Again, thank you and we hope to see you next time here in Armada Hotel Manila!

Sincerely yours,

Rowena C. Asañon
Asst. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Europe
Level Contributor
116 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 4 August 2014

This is a beautiful hotel with huge and beautiful rooms, with two enormous kingsize beds (it's possible to stay 4 people in each room). The problem is that many things dosen't work in the rooms, like the showers or missing wifi etc, and the friendly staff is often incapable to resolve the problems - we had to change room 3 times. The windows are old and thin, so there is a lot of noice from the street,

Room Tip: High up to avoid the noice from the street.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank JournalistEU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArmadaHM, Asst. Front Office Manager at Armada Hotel Manila, responded to this review, 27 August 2014
Dear Valued Guest/s,

Greetings from Armada Hotel Manila!

Thank you for having the time to give us your feedback. We are truly delighted that you find our hotel beautiful as well as our rooms to be spacious.

However, we deeply regret that you encountered some problems during your stay with us. Rest assured that this matter was already discussed with our Department Head and immediate action is being done.

Again, thank you and we look forward in welcoming you back here in Armada Hotel Manila!

Sincerely yours,

Rowena C. Asañon
Asst. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eugene, Oregon
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 August 2014

My girlfriend and i stayed here for 4 nights and absolutely loved it. The room is spacious with a king size bed, desk, cable, storage for clothes and luggage and a beautiful bathroom with a spacious shower and plenty of counter space. We used the fitness center and the pool on the roof as an amazing view. There are 2 restaurants, one on the ground level and one on the 15th floor. We ate several times at the one on the ground floor, and i recommend the snapper, absolutely delicious. Their desserts are awesome too. The spa looked very appealing we just ran out of time to enjoy the different packages they offer. The wi-fi was the best we experienced while in the philippines. The french toast they serve for breakfast was the best i've tasted. After 8 days in the province i used the laundry service and it was quick and very affordable. The only negative i had during my stay was that they don't serve alcohol in the bar other then 2 brands of beer. We would have loved to have cocktails by the pool or in our room.

  • Stayed July 2014, travelled as a couple
    • Value
    • Service
Helpful?
Thank richard k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArmadaHM, Asst. Front Office Manager at Armada Hotel Manila, responded to this review, 27 August 2014
Dear Valued Guest/s,

Greetings from Armada Hotel Manila!

Thank you for this very wonderful review. It was such a pleasure to hear that you were able to maximize the use of almost all of our facilities. Moreover, we are truly delighted that you had a remarkable stay in our hotel.

We, at Armada Hotel Manila, ensure that guest satisfaction is given with so much priority. It is our privilege to serve our guests with the best service we could offer.

With regards to the alcoholic beverage, rest assured that your suggestion will not be ignored.

Again, thank you very much. We are glad we have met your expectations and we are looking forward to your next visit here in Armada Hotel Manila!

Sincerely yours,

Rowena C. Asañon
Asst. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 July 2014

Stayed for 4 nights in this Hotel. Quiet, Clean, excellent service, Great Breakfast( Free) with differnet daily main course, Nice Pool with oarlty hiidden view of the Manila Bay. The only thing I donot like is the air is a little bit stuffy.

Room Tip: Bigger room the better. Be sure to try the Pool and the Spa. Breakfast is free with daily menu chan...
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank GSF_842
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Armada Hotel Manila

Property: Armada Hotel Manila
Address: 2108 Del Pilar St, Manila, Luzon 1009, Philippines (Formerly Centara Hotel Manila)
Phone Number:
Region: Philippines > Luzon > Metro Manila > Manila
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #25 of 108 Hotels in Manila
Price Range (Based on Average Rates): £
Hotel Class:4 star — Armada Hotel Manila 4*
Number of rooms: 96
Official Description (provided by the hotel):
Armada Hotel Manila is a contemporary deluxe hotel within the heart of Malate, a culturally rich district of Manila. Guests are welcomed in spacious rooms and suites, with luxury amenities for their personal use. All guests have unlimited access to the hotel's top quality fitness center and picturesque rooftop pool. Its restaurant, Caliber Cafe, serves sumptuous international cuisine and Filipino specialties. For weary travelers, Sensui Spa offers an extensive range of rejuvenating aromatherapy treatments and massages. ... more   less 
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