Do not know why I have so much hate about this hotel, its ruined my entire stay since the first moment upon my arrival to the last minute.....
First and foremost, I reached to the hotel around 1300 on the first date of my staying, they put me on hold for about 30 minutes, and thanks god i got the room with a considerable waiting span. The sooner i got to the room, it was not matched with the room type which i supposed to have. One pax stays at twin room on 5 floor, you kidding me? I immediately made a call to the front desk, and requested for the room exchanging, here is how the dissatisfaction begins...first few time responses were "please wait for another 10 minutes, we will get back to you shortly".... been going like this for more than one hour, and afterward i passed out on the bed for 20 minutes, then got back up to make another serious complaint to the front desk. Finally at about 1530 they reallocated me another king size room on 10f with no view...what a disaster....I expected to have front view...well i was already exhausted with their inefficiency and irreverence.
A few more defects need to be addressed, the security surrounded by the red light district, and outdated facilities hotel itself. Breakfast is above the average, lack of variety, do not bother to eat the next consecutive days.
Furthermore, I booked with them via Agoda for first 2 nights, and then i determined to extend one night more for business purpose, however, they tried to charge me more than what it says on Agoda like 1.5 times more, you seriously tried to fool me like a donkey. I kept bargaining with them to get about the price I should be paying as Agoda. Can you believe the the first response I received from the front desk is "Do it on Agoda then"...this is extremely discourteous. What a cumbersome dispute.
Thanks for the well-irrevence, well-inefficinecy, well-reacted, well-careless thumbs up for the prostitution heaven, surely i would never considered to come back to this hotel ever....its ridiculous
- Official Description (provided by the hotel):
- Armada Hotel Manila offers a warm, deluxe hotel experience with 96 comfortable rooms and suites, state-of-the-art facilities and great comfort in the bay area. The centrally located hotel in Manila features a premier restaurant serving sumptuous international cuisine and Filipino specialties; complete amenities and efficient service; as well as ideal spaces for meetings, conferences and intimate social functions. Situated within the heart of culturally rich district of Malate, Armada Hotel Manila is accessible to several shopping malls, convention centers, and domestic and international airport terminals. ... more less
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