Its tough to criticize a hotel with great service. The problem is the surroundings: beggars and hustlers, even mothers with little babies pleading for money. Obvious sex trade you won't see at the Marriott (where we usually stay but it was full.) Pretty distasteful.
In fairness, the room was comfortable, really good sheets/pillows etc., but the room was a bit dated and the carpet was dirty, (we were in the Presidential Suite), didn't ask for it but we were put there: 2 male guests who really wanted separate rooms, this was a little uncomfortable but we didn't complain and made it work. We should have been asked if that was ok rather than just being assigned rooms together. Their intention was good and we enjoyed the large living room so it turned out ok.
We would not stay in this neighborhood again. Sorry staff, not your fault.
Agoda booked this, my first experience with them. They charge you immediately on your credit card and there is no cancellation and you must print your own receipt from the internet, the hotel will not give you one. Just so you know.
- Official Description (provided by the hotel):
- Pan Pacific Manila Hotel is the first and finest luxury hotel in the Philippines that delivers the promise of royal treatment by providing all guests with impeccable 'Butler Service' - a unique concept of consolidated services associated with the utmost personalised care. Located at the heart of the historical and cultural district of Malate in Manila, Pan Pacific Manila Hotel is just a short drive from the city's convention, exhibition and business centres. It is just 8 kilometers away from the Ninoy Aquino International Airport.A business hotel, designed to offer a comfortable abode to business travellers with its excellent facilities and service, it has 236 all-executive rooms and 7 spacious function rooms that cater to the accurate needs of the most demanding clientele.Pan Pacific Manila was recently recognised as the Philippines' Leading Business Hotel at the 2008 World Travel Awards. The hotel also ranked 44th in the Conde Nast Traveler Magazine's 2008 Top 100 Readers' Choice Awards for Asia Hotels. ... more less
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- Also Known As:
- Pan Pacific Manila Hotel Manila
- Manila Pan Pacific