I'm one very disappointed visitor having endured a long flight, and finally having the chance to see and experience this place left me literally mortified. Being a national landmark, this place lacks luster big time.
Security was tight, even bags are x-rayed and monitored. Lobby is nice. Service is poor, actually no customer service at all! Do all that work here government employees? Because that's what I felt! No hi's no hello's, even agent offered no smile at all and wasn't listening.
Elevator is downtrodden with dust, hallway is dark and my room dingy. Bed runners were kept under the TV, stains on the sheets, hair all over the place, bathroom was leaking, shower nobs loose, mirrors were spotted with stains etc...
I did not sleep at all! How embarrassing! I'm one nice reviewer here, and by no means take things personally but come'on this place is a horror!
Sorry, this place ranks the worst hotel I've been to. Underserving of 5 stars, actually 2 stars ;(
- Official Description (provided by the hotel):
- Manila Hotel embodies a rich tradition of elegant living, fine dining, and gracious service that goes back over 97 years. Here the city celebrated its most important events. Here the world’s personages held court and left their mark. At once, ageless and historic, Manila Hotel has always been everything a hotel should be: comfortable and gracious ... more less
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