Stayed here for work reasons and aside from the location being a bit out of the way and it's not exactly near Makati or Ortigas areas (there are also no malls or restaurants located within close walking distance), but the hotel itself is okay.
It has an old world charm filled with lots of modern comforts. The staff are friendly and attentive, and the room itself is nice with a comfy bed and a ton of pillows! The bathtub's got a TV at the side and the wifi is easy to access and you don't have to do too much to get yourself online (unlike some hotels that make you log in every X no. of hours with long username and password)
One feedback I have about the room itself is that the bathtub's control knob wasn't working well (had to keep twisting it to get it to work and at one point it actually came loose!) and I couldn't even drain the water on one of the days (had to call house keeping to let them know!).
Another thing to note (not so much about the room service but food quality) - I ordered a lobster bisque via room service and I was told that it would take up to 25mins, I thought that was rather long since it was just soup, but didn't mind it so much. When the food arrived, I was happy to see it until I actually tried it. Unfortunately it was way too salty (almost like salt water) which was a pity because the mascarpone ravioli in the soup was actually really nice. I actually ended up mixing it with water to make the soup more drinkable.
Room service aside, the breakfast buffet is great. They have a good range of cuisines from western, Korean, Chinese, Indian and local, just about something for everyone.
Price-wise we were given a special corporate rate thanks to the event we were participating in but if you had to pay the regular rates, you may want to reconsider as I understand that for the same price, there are other similar hotels that are more conveniently located within Makati.
Basically, other than the 3 items I highlighted - location, bathtub and room service's lobster bisque, the overall experience was good. As for the price, I consider it a separate item you'll have to assess yourself.
- Official Description (provided by the hotel):
- Manila Hotel embodies a rich tradition of elegant living, fine dining, and gracious service that goes back over 97 years. Here the city celebrated its most important events. Here the world’s personages held court and left their mark. At once, ageless and historic, Manila Hotel has always been everything a hotel should be: comfortable and gracious ... more less
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