Overall the stay is somewhat very good and average.
Very good coz people are all very friendly and hospitable especially Karen, Gina and the rest of the people on the reception area. THESE PEOPLE DID AN EXCELLENT JOB!
Average coz LINEN and TOWELS are somewhat like two tone color, especially the towels, some even smells roaches though housekeeping really tries to work on it but the smell is still in there.
I have stayed on the 10th floor I know the floor is a smoking area. . .it would be better if exhaust fan will be installed on the hallways and on the rooms to minimize smoke inhalation. Though I don't smoke I like to stay on this floor because of the bidet on the water closet of the toilet. . . . I guess this is the only floor were rooms has bidet on their toilets. . .it would be best if BIDET should be installed on every toilet on any rooms.
Bad experience whit the magnetic key on the door. . .did complained about it the rest of the stay . . .they say it was fixed but the problem stays the same for the rest of my stay.
In fairness my room is pretty cold though.
- Official Description (provided by the hotel):
- Palm Grove Hotel (formerly Palm Plaza Hotel) is manage by Transway Hotels Group Corp; located at 524 Pedro Gil Corner M. Adriatico St., Malate Manila. A few minutes away from Robinsons Place Midtown Mall. ... more less
- Reservation Options:
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- Also Known As:
- Palm Plaza Manila