Had a fantastic stay here three nights last month. Manila traffic is crazy, but this Hyatt is centrally enough located to get to places like the Mall of Asia, the airport, Quezon City, Makati, etc, tho it may take anywhere from 20 minutes to, gasp, 90 minutes during rush hour. (It is just a fact of life regarding Manila traffic until their urban planners do some planning. Productivity could increase so much if they solve their traffic problems, even a bit.)
As mentioned elsewhere, the property is well maintained and well secured. Guests and vistors must pass through a security screener, no hassle really and it does keep out a lot of visitors who used to hang about in the lobby area -- though an occasional "date" or two will be seen with their host.
Customer service is really great here. Late check-in was no problem, and Angelo (Gilo) was really great in helping with a last minute reservation change when I could not get through to the Hyatt Goldpassport line. And Ronnie and Jen in the fitness center were really helpful whenever I needed to use the workout center or the computers for email. Their front desk and bell staff were all great.
Regency club guests are really taken care. Breakfast options included the quiet, secluded Regency Club or the Market cafe for a buffet breakfast. We chose the latter and really enjoyed the variety, from corned beef hash, to eggs benedit, to filipino pork sauages, to chinese dim sum and noodles. Pastries, sushi, fresh ham and smoked salmon were other options. The club lounge also had a view of Manila Bay and its sunsets (though the smog alas).
The rooms were nice and well maintained. Our suite for two nights included a bidet, while the regular room was just spacious enough for three, a king bed and a roll-away. The marble bathrooms were nice with double sinks and the towels were thick and sundries plentiful, including slippers, comb, razor and toothbrush. And, very pleasantly, no smoke from the adjoining casino.
I would stay here again in a heartbeat.
- Official Description (provided by the hotel):
- New World Manila Bay Hotel is a deluxe 5 star business hotel situated at the heart of Manila and in close proximity to the convention centers, shopping malls and historical attractions. Welcoming and spacious, the 376 guestrooms and suites are all designed with high ceilings and large windows to fully showcase the breath taking views of the Manila Bay sunset. Featuring four presidential suites where luxury and decadence meet, our full-time dedicated butlers attend to every smallest detail round the clock. Stay connected with WiFi in our guest rooms and restaurants or while enjoying a leisurely afternoon by our poolside featuring a 25-m outdoor lap pool, children's pool and Jacuzzi , all providing a tranquil escape from the bustle of Manila. Home to the award-winning restaurants in the city, enjoy perfectly prepared steaks at The Fireplace, authentic Cantonese delicacies at Li Li or visit Market Cafe for a truly international dining experience showcased through its live and interactive kitchens. Unwind at The Lounge over a refreshing cocktail or indulge at the Pastry Boutique offering a sinful selection of chocolates, pastries and cakes. Offering several leisure and entertainment facilities, pamper yourself with our signature treatments by visiting The Spa at Club Oasis or try your luck at the Casino-Filipino complete with two levels of executive floors studded with gaming and entertainment offerings. Choose from numerous event venues, tastefully appointed and fitted with technologically advanced equipment, making them an ideal setting for corporate meetings, weddings or any social events. ... more less
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- Also Known As:
- Hyatt Hotel Manila
- Hyatt Hotel Philippines
- Hyatt Manila
- Manila Hyatt