We stayed here at the beginning and end of a one week trip to the Philippines in October. The first stay was great. Big, clean, modern room and just what we needed for a quick overnight stay before our departure from the domestic terminal the next day. Our second visit to the hotel was for two nights at the end of our stay. We were shocked how different the room we were shown was to our previous stay. It was old and run down and smelt dreadful. The smell was so bad we returned to the front desk to ask for another room. On arrival at our second room we saw it was badly in need of repair, with peeling wall paper and stains. The lamp on the side looked like someone had sat on it. We didn't want to be blamed for the destroyed lamp so called the front desk to come and look at it. The assistant manager came and he immediately apologised and left to find us a better room. He came up trumps and put us in a lovely suite with masses of space, big screen tv, lovely large shower area, dining room and lounge area. His intervention certainly made us feel like valued guests and we appreciated how he solved the problem with minimal fuss. We did venture out of the hotel but only during the day. There is a large shopping mall just a short walk up the road. There is a casino in the hotel but it lacked atmosphere, even on a Friday night there was no party feel or the sound of happy winners....more for the serious gambler maybe? To rate this hotel is tricky as we did see some terrible rooms but thankfully didn`t have to stay in them.
- Official Description (provided by the hotel):
- AG New World Manila Bay Hotel is a deluxe 5 star business hotel situated at the heart of Manila and in close proximity to the convention centers, shopping malls and historical attractions. Welcoming and spacious, the 376 guestrooms and suites are all designed with high ceilings and large windows to fully showcase the breath taking views of the Manila Bay sunset. Featuring four presidential suites where luxury and decadence meet, our full-time dedicated butlers attend to every smallest detail round the clock. Stay connected with WiFi in our guest rooms and restaurants or while enjoying a leisurely afternoon by our poolside featuring a 25-m outdoor lap pool, children's pool and Jacuzzi , all providing a tranquil escape from the bustle of Manila. Home to the award-winning restaurants in the city, enjoy perfectly prepared steaks at The Fireplace, authentic Cantonese delicacies at Li Li or visit Market Cafe for a truly international dining experience showcased through its live and interactive kitchens. Unwind at The Lounge over a refreshing cocktail or indulge at the Pastry Boutique offering a sinful selection of chocolates, pastries and cakes. Offering several leisure and entertainment facilities, pamper yourself with our signature treatments by visiting The Spa at Club Oasis or try your luck at the Casino-Filipino complete with two levels of executive floors studded with gaming and entertainment offerings. Choose from numerous event venues, tastefully appointed and fitted with technologically advanced equipment, making them an ideal setting for corporate meetings, weddings or any social events. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Odigeo, Agoda, Expedia, Ctrip TA, Hotels.com, Priceline, Sabre Hospitality Solutions, Booking.com, 5viajes2012 S.L. and HotelQuickly so you can book your AG New World Manila Bay Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hyatt Hotel Manila
- Hyatt Hotel Philippines
- Hyatt Manila
- Manila Hyatt