We stayed for three nights a stay of two nights and then one more night 5 days later. We checked in just after modnight, staff were really friendly and told us about a 6.00am pick-up that we were expecting. They did us a nice breakfast in our room at 5.15 so really flexible.
Suite on 4th Floor was very good and wifi was free, not always the case in Manila Hotels.
Problem was when we returned in the evening, we headed up to the bar, and ordered special cocktail and a beer, cocktails which were advertised in the lift were not available, promotion finished, so we asked for Cocktail of the day, they didn't have one. So we asked for Gin and Tonic and a beer, they came back with two beers, assuming that maybe it was happy hour and that both beers were for me we asked again for G&T it finally came after 20 mins, by which time we had drank the beers so we ordered another beer and G&T, we got two of each after a short wait. It was probably just misunderstanding but not great feel particularly as in the bar during this there was noisy group engaged in what seemed like shady activities with ladies and guys disappearing off to rooms.
We crossed the floor to the restaurant where surprise, surprise the specials were not available. We ordered one pork dish, OK, but a beef dish (Kare Kare I think) was inedible.
To be fair breakfast was not too bad although on or next visit we decided just to set off and grab a take-away as it took too long despite being mainly buffet.
On second visit our safe broke, guy came up quickly and managed to fix it with just a chnage of batteries and a reset.
On our next two stays in Manila we stayed in other hotels.
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