Reviews from our community
2 reviews
2 helpful votes
I stayed for two weeks in January 2017. This is my second time staying at this rental unit after my first stay in July 2016.
Unfortunately my experience living in this unit was not so perfect during the first time I stayed, and my experience was almost identical to the review by LM P.
Despite my substandard experience with the issues, the owners Noel and Mrs. Li, are very good people, the interior design of the unit is modern and excellent, and the location of this rental condo unit is tough to beat...in my opinion the best with everything within minutes walk (Robinson mall and grocery super store 5min, convenience stores 1 min, all types of good restaurants and cafes close by, easy access to all areas of Manila including taxis are easily available 24/7 at the door steps of the building.) So I wanted to help.
I decided to give this unit another chance for a stay this time, with specific conditions/instructions of enhancements required to the owner Noel for me to extend him my 2 weeks of booking.
I realize that without a clear feedback of issues to the owner, they would never truly know what is wrong with the unit so I gave him a clear objective feedback of what is wrong with this rental unit along with some recommendations on how to fix them (these included the cockroach problem, dirty shower, bathroom, and balcony area, weak wifi etc.)
I am very picky when it comes to where I stay and live especially around the areas of water, washroom and kitchen, cleanliness in these two areas often dictate the cleanliness overall. That is why I only stay at 5+ star hotels globally for shorter stays. I have stayed at a several other nice condo rental units in Manila so I know what is possible, best and poor. Yes, even in the Philippines my standard of expectation is that of global and yes there are rental units that meets the western standard in Manila.
Noel promised that he will personally see that these requests be taken care of including re-training the cleaning staff to bleach out the bathroom spic and span clean.
I was looking forward to see and experience first hand the enhancements.
My check-in process was flawless as usually with Elmer, at the lobby to greet me to take me to the air conditioned unit and the key handover.
I did a thorough check of the unit and I was very happy to see that all enhancements I requested were done properly.
During my 2 weeks stay, I did not see one cockroach. Bathroom and the drains were all clean with the filters and mesh, no mill dew or mold (if I can be picky, I would wash or get new shower curtain since it smelled a little and had some mold on the inside.)
They have upgraded the unit's wifi package so the strength of it is excellent, even without issue streaming Netflix movies.
My overall experience staying at this rental unit was excellent with all the issues I had with it corrected. Noel continued to be attentive being a good communicator.
I would come back to rent this unit in future without hesitation!
41 reviews
28 hotel reviews
29 helpful votes
This has to be the best. Bedsit I have ever had the pleasure of staying in , Noel a credit to your apartment design views were spot on . Furniture & bedding were better than I ever would have expected good quality , apartment amenities were brilliant .
Thank you very much Noel
Just a personal note if your into live sports or chilling in the afternoon watching films waiting for the nightlife to happen bring a sling box or a media unit with films there is cable but very limited. ,again it's a personal thing but apart from the absolutely A1
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1 review
1 helpful vote
Let me start by saying that I intended to get this out as soon as possible. No excuses except that life happens and this was put on the back burner. I really wanted to give a proper review and not just rush one out asap.
When I found this place on Trip Advisor, I was excited to stay there because of the reviews and the pictures. Mr. Noel (the owner) was very nice, he responded to my inquiries quickly. It was easy to book the room. Thanks to Mr. Noel for letting me check in early.
The area was nice. Lots of good restaurants, close to Robinsons Mall, easy to get taxis, staff and security guards were nice too. First impression about the room…the room was nice. The pictures they posted from Trip Advisor were accurate. It's updated. Nice furniture. Nice view, but when I checked the bathroom, it was dirty and man! Lots of roaches. So I killed them. I hoped not to see anymore…nope I turned on all the lights in the kitchen and living room…more roaches. There were roaches even in the sink and cabinets. I even saw one in my bed. You get the picture a complete infestation! Then on top of that the power went out in the room that night, just my room, not the others in the building. So I emailed Mr. Noel and explained what happened. He was a nice guy. He responded quick and he fixed the problem right away. Mrs. Li, the assistant, called me and apologized, and they cleaned and sprayed down the entire room. Unfortunately, this room needed professional help. The roaches eventually returned. I would suggest a professional exterminator next time.
I wanted to like Malate Bayview Mansion, I loved the location and security but there were just too many cockroaches. It's ashamed because it's a new building. Previously I had stayed in a condo in Malate in an older building and had no problem with roaches. So there should have been no excuse for the room in Malate Bayview Mansion. If you have read this far you are probably asking why did I stay. I was told by the owner that there are no refunds and I did not have an alternate place to stay. It is out of my ignorance that I assumed that I would be arriving to a clean and sanitary room. It looks like this will be the last time I stay at this type of room, sad.
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Thank you for staying with us. I sincerely apologize for the pest problem during your stay. We have always maintained and kept our place sparkling fresh and clean. The roach problem was caused by them coming from other apartments into ours through the drainage system as our is not occupied daily. We have already hired professional help and do monthly treatment for since your review. After a few months of monitoring the situation, I can confidently say that it has been a success and our apartment is now roach free. Just to let you know, we will also be setting up drainage plugs and filters as a 2nd back-up to further prevent this.
I sincerely thank you for your patience during your stay and rest assured we have remedied the situation and thank you for your suggestion.
Best regards,
Noel L
UR
42 reviews
13 hotel reviews
96 helpful votes
Great location inside of the rummy district, closer to all the needs...exceptionally balcony view to Manila bay...very friendly and helpful owner and staff...modern and cozy...fully equipped for longer stay also...definitely, recommended...we are looking for coming back. Many thanks indeed Mrs Lee and Noel, Our stay was a memorable one.
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All the best,
Noel
6 reviews
6 hotel reviews
5 helpful votes
An elegant and stylish condo in a good location with lovely balcony views. This is perfect for a couple. All aspects of staying here can't be faulted as it's close enough to the airport, shopping malls and restaurants. Taxis are 24 hours and the door staff are very helpful. Will definitely stay again next year.
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2 reviews Nice place ,nice view,nice staff all around,very comfortable,more than what i was expecting,thank you,Mrs.li and to Noel for all your help.great holiday
Best regards,
Noel
6 reviews
6 hotel reviews
1 helpful vote
This place was amazing. Not a single complaint, the room was exactly as described and in a great location for everything I needed to do! I will certainly keep this place in mind for the next visit to the Manila area.
