I thought the hotel was actually in fine shape, there were some renovations going on as we stayed there and it was really making the place look good. our stay was for 9 nights. BUT!!! The service was so so so so terribly poor! Everyone we met (I was there with a group of 7 travellers) was extremely nice and courteous but not one person actually took any interest in fulfilling any of our requests. We were given four rooms to accommodate us and 2 of them (50%) didn't even have hot water. This wasn't fixed for days and when we asked them to see to it (perhaps after the 4th time we asked) they just moved us to another room (at midnight mind you). They screwed us in our booking also and we had to pay more than they had advertised online, we asked to see the hotel manager hoping he/she could take some action about our requests falling on deaf ears and then being significantly over charged, despite several promises from staff that the manager would contact us ASAP, he/she NEVER DID! It was nothing short of atrocious: with a smiling face. I would have to recommend anyone thinking of staying at this hotel to seriously look elsewhere, even if you have to pay a few extra $$$ at least you'll be looked after, this place is JUST NOT WORTH IT! (oh and the street noise is also a huge problem, I slept with ear-plugs and was still woken up several times each night)
- Official Description (provided by the hotel):
- Ah...Italy! A country rich in culture, mysterious and has an extensive history. Each city offers something different. There's an adventure at every corner. Romance can happen anywhere. It's also going to be an expensive and long trip. What if you don't have the money or the time to go there? We have the solution to your travel woes. TORRE VENEZIA SUITES, a 26-storey luxury hotel at the heart of Quezon City, Philippines, offers to give you a taste of Italy at a fraction of the cost. ... more less
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- Also Known As:
- Torre Venezia Hotel Quezon City
- Torre Venezia Suites Quezon City, Philippines - Metro Manila