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“Won't be my first choice...”
Review of ACL Suites

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ACL Suites
Ranked #38 of 63 Hotels in Quezon City
Reviewed 22 March 2014 via mobile

I am still staying at this hotel... Rhings I liked:

1. Really flexible check-in time. I got of the plane at 5:30... Checked in at 7 and vould get some sleep before going for my meeting in early afternoon...
2. Really friendly staff
3. Hot shower
4. English Movie Channels on TV (this was my first time in Philippines but my experience in Malaysia, Thailand and Indonasean Hotels were bad)
5. Authentic massage service in your room and you can extend the duration if you like it...


Things which troubled me:

1. I mostly travel on business trips... If you were in Manila for a holiday probably you will not stay in Quezon but if you choose to then this probably will be best choice... But since I was here on a business trip I had rush to meetings and getting a cab a big time trouble... Once I got late, other time I had to pay 50 bucks extra to go to Makati and third time I had to ask hotel staff to start looking while I was having breakfast and I paied for waiting time...

2. I had to buy an overpriced bottle of water... I generally returned late from work and meetings and could not buy it from general stores...

3. No free wifi... Anyways I was there for just a week and I had purchased 3G plan from Globe so have not needed to buy wifi so far...

4. Limited options for breakfast... The breakfast is not a buffet... Thats ok... I am not one of those who eat a lot at 5star buffet breakfasts... But here I had just omelete as one of the things I could eat... rest of it was meat which I don't eat...


Other things:
1. The bathroom is bit small... But I could live with that... It had enough space for what it is meant for...

2. There are mosquitos in the room... which I am used to... and I will advise people to rather travel with mosquito repellent lotion... You might find it at other hotels as well n may need it when you to tourist attraction places...

3. People in my office cautioned me about safety in streets in this locality (Cubao District)... They said its known for pick pocketting and snatching... But I have not been a victim so far... I think you anyways need to be cautious and that does not matter where you stay... It would not be a deciding factor for me...

I will rate it just average... may be on a scale of 1 to 10 I will rate it 4.9... It may not be my first choice during my next visit but if I don't find another hotel near Eastwood (that is where my office is) at this rate, I may very well be in this hotel for 2nd time...

Stayed: March 2014, travelled on business
3  Thank SameerKumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 14 of 22 reviews

Reviewed 21 January 2014

It was my sister who recommended ACL. Stayed from 17 to 28 Aug 2013. As a balikbayan, I just wanted to have a place to sleep and shower and near the shop and accessible for transport. However, my first night, there was no hot water, and when my sister checked me, I told her my disappointment about this. Because my sister was a regular customer, she rang ACL to check my room, and straight away, they transferred me to another room ( my fault not ringing the reception), and apologised. Staff were very friendly to me and always greeted me. Food were okay. ROOM SHOULD HAVE SECURITY LOCK INSIDE FOR CUSTOMER'S safety. AirCon was good, Cable TV, but, no WIFI. You have to buy the WIFI connection and I spent about a thousand pesos for this. I will be back and recommend ACL, if you are not fussy, then, this is a place if you have a tight budget. Thank you to all staffs for being polite and friendly. I'll see you again soon!

Stayed: August 2013, travelled solo
2  Thank Mak D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2014

Stayed here on two seperate occasions, food was ok nothing special, no free wifi. rooms were big and clean,water was hot, they didnt have a fridge in the room either but if i remember right, i inquired about one and had to pay a little extra but its ok, at least i can have cold drinks, and although this hotel is located in a residential neighborhood and its hard to get taxis or jeepneys,its close to many attractions. They also charge you less if your local resident and more if your tourist. i didnt understand that but oh well. Will stay again if my normal places are booked

Room Tip: get the suite room, larger
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  • Stayed: February 2013, travelled with family
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Thank dvonte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2014

Some of the things I look for when booking a hotel are: cleanliness, hot shower and friendly staff. ACL has the 3 things. The area wasn't too bad. Close to the mall. The only things that are not favorable is getting a cab and wifi that you need to purchase. Not sure if it was the holiday season or not. In any case you could ride a tricycle and grab a cab at the mall area. The wifi is not free. I would go to a better hotel if I wasn't on a tight budget but overall this hotel is on my list again.

  • Stayed: December 2013, travelled on business
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Thank Max32648
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2012

My 17 Malaysian Guest are really satisfied to stay in ACL Suites .Nice Place cause near in Cubao Malls, Shower worked fine, very clean and big room. Nice food, Nice staff.
Wi-fi you need to buy, No iron and No Fridge. but its ok. the important are clean and safe place.

  • Stayed: November 2012, travelled on business
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3  Thank Amyfrancisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2012

  • Stayed: May 2012, travelled as a couple
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Review collected in partnership with Easytobook.com
2  Thank Kristine S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 17 November 2011

This is a place for short stay, as the street is a little noisy, full of pedestrians who simple walk in the middle of the road.

I stayed there last week, for one night and I had a very clean room, shower worked fine, and so was the air conditioning.

The only complaint I have is the poor service quality during breakfast time, but in this country its hard to expect decent service as most Filipinos are always feeling sorry for themselves hence will not want to excel in what they do.

  • Stayed: November 2011, travelled on business
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2  Thank AnnSanchez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ACL Suites

Address: #72 13th Avenue | Cubao, Quezon City, Luzon 1109, Philippines
Region: Philippines > Luzon > Metro Manila > Quezon City
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service
Hotel Style:
Ranked #38 of 63 Hotels in Quezon City
Price Range: £20 - £37 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ACL Suites 3*
Number of rooms: 64
Official Description (provided by the hotel):
Experience a truly Filipino welcome right in the heart of Cubao Commercial Center where everything is utterly familiar just like your own home. Cozy rooms with cable TV and room service ...spacious multi-purpose function room...sumptuous home style meals...and gracious service to ensure a luxurious stay at a price you can definitely afford. ... more   less 
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Also Known As:
Acl Hotel Quezon City
ACL Suites Quezon City, Philippines - Metro Manila

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