At our arrival we are expecting to be greeted well, but the front office "shows us their war face" a behavior not expected on such hospitality industry! The aircon is antiquated and noisy! The orders for extra bed or extra items are not picked up easily "you have to go back to the front office to request again! this is annoying! When we finally checking out there is a problem "that they created", when we already left the room they assure us everything on the room is intact = goods on the mini bar are not consumed by us, and everything was in place and not stolen by our family! but later when we are claiming our deposit for the room key there they go with their lies! they are saying now we have consumed 4 ampules of cheap European liquor "what a false accusation, obviously we don't drink" and we don't like paying high prices for cheap and unhealthy things! well they charged us for 2000 Philippine pesos! My sister in law is very upset regarding this and in order to stop the lunacy of the front office my brother pay the price to lower the blood pressure of my sister in law, BEWARE this hotel is not committed to give you a good service but an insult to your integrity! BEWARE OF THE BOGUS AND EVIL SERVICE PROVIDED BY THIS CHEAP HOTEL!
- Official Description (provided by the hotel):
- The Sulo Riviera is a historic landmark hotel in Quezon City with 71 spacious and tastefully appointed guest rooms, 3 restaurants and 10 functions rooms. The hotel is conveniently located at the heart of Quezon City and is a stone's throw away from major commercial and business establishments as well as top government offices and agencies. Reserve now at The Sulo Riviera Hotel in Quezon City and get instant confirmation online. ... more less
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- Also Known As:
- The Sulo Riviera Hotel Quezon City
- The Sulo Riviera Quezon City, Philippines - Metro Manila