We've stayed in Fersal before (around 6 yrs ago) and I must say that it has improved quite a lot since then. This time we booked their Family suite for 2 nights. It had 2 rooms on 2 levels, which had their own restrooms. The rooms, sheets, towels and curtains were clean but they need to replace some of their equipment like the aircon unit (the one in our room was really old that the vent flaps are broken). The free breakfasts were okay, they were filling enough. The staff were friendly and accommodating, although on the day we were supposed to check out I called the front desk and asked if we can check out at 2pm. The staff just said there's a late check-out fee and you can do so until 6pm. So I said ok never mind, the check out time is 12nn right, and he confirmed. Apparently, when my mom confirmed later she was told that we can still check out at 1pm. My suggestion is the staff should be more proactive when it comes to these things and anticipate their customers needs because the customer doesn't always know all the information. Overall, the experience was still pleasant and we had a restful stay.
- Official Description (provided by the hotel):
- Fersal Hotel is a name synonymous with affordable comfort. Our clean, well-appointed accommodations are complemented by personalized service from our well-trained staff. Our chain of budget-friendly inns can be found in the most strategic places throughout the metro. As such, any Fersal Hotel can be the ideal jump-off point for your business or leisure trip. Our guests always have easy access to the major business districts and thoroughfares. Whether you are in Quezon City, Philippines for business, arranging a meeting, hosting an event or to simply take time off, FERSAL HOTEL - KALAYAAN, DILIMAN is the right place for you. We combine the basic elements that allow you to work and relax at the same time. Located in what used to be known as the country's seat of power, Quezon City is still home to some major government offices, commercial enterprises, dining and entertainment establishments. ... more less
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- Also Known As:
- Fersal Hotel - Kalayaan Quezon City, Philippines - Metro Manila