I just wanted to share our experience earlier with this hotel. Well the main highlight is that my father had a chest pain this morning and we called the operator for a nurse to assist us since my father was brought to the hospital before our stay at the hotel. After a few minutes their emergency response team was in our room the FO manager (Ms.Doris) security (Kendle) their nurse and a bellman. My mother and I was very pleased and happy about their service they assure that my father brought to the hospital safe. They offered a transportation to the hospital even the FO manager instructed the nurse for their update communication if the nurse will go with us at the hospital since Ms. Doris offered assistance to let their nurse join us but my mom refused for the transpo and assistance they've given but they also provided a cab immediately. After a few minutes or an hour we've got a message from my sister who was left at the hotel and said that the manager called her at the room and asking about the update or status about my father. They also gave us a complimentary late check out until 4pm to ensure that we could fix our things properly. I'm a former hotelier also and I can say that Richmonde Eastwood gave a very satisfying service to their guest. I will surely come back to this hotel and will surely tell this story to my hotelier friends. =) THANK YOU SO MUCH!
- Official Description (provided by the hotel):
- The second Richmonde Hotel brand rises at the heart of Eastwood City, the first urban community east of Manila developed by leading real estate developer Megaworld Corporation. Bearing the name of this pioneering live-work-play enclave, Eastwood Richmonde Hotel completes the township's mix of office and recreational establishments and answers the lodging needs of business and leisure travelers in the metropolis, not to mention the hotel requirements of residents and corporations in the locality. ... more less
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- Also Known As:
- Eastwood Richmonde Hotel Quezon City, Philippines - Metro Manila