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“dirty and disgusting”

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Metro Room Budget Hotel
Ranked #52 of 63 Hotels in Quezon City
Cebu City, Philippines
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“dirty and disgusting”
Reviewed 31 May 2014

hotel like this should not be recommended by booking sites. the only good thing about this hotel is their friendly and accommodating staff and that's all. when we checked in at this hotel we we're given a room in the 2nd floor...i asked another room and yes the staff gave us the upgraded room a suite room version. when we get in the room, it smell like a cigarette smoke, the dust in the floor is very visible, when we open the cabinet we found used towel, when we open that back door omg its full of trash like empty sachets, and the most disgusting of all a week old unwashed urine in the bathroom floor and in the toilet bowl.

location is just at the back of the florida bus terminal, road is one way, so you have to choose to disembark the nearest road of you'll let your taxi pass thru that squatter's area at the back to drop you off at the hotel gate.

cleanliness is within their control yet very hard for them to do.

  • Stayed May 2014, travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
7 Thank nancy v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
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English first
Quezon City, Philippines
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 July 2013

My partner and I stayed here overnight. I made a reservation through phone call. We occupied the suite room which is quite big enough for the two of us. The room was nice but it was filthy, it was not well maintained. I asked for a room service but their attendant was so slow even though he knew that I'm waiting in front of their lobby, he was not paying attention. The place was nice but they need to clean it thoroughly. Overall nice stay, they just need to clean the place. And lasty one good thing their ac is doing well but you can't adjust it.. :)

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank MsStress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 March 2013

Because of the good reviews found on Agoda.com, I booked this hotel and even opted to get their "Executive Suite" because it looked great from the photos... not to mention it is next to the bus station I always catch (Florida Trans).

I was shocked to find how filthy the place is! There was no hot shower and my feet turned black walking from the shower to the bed. There was hair everywhere, dandruff and crap on the couch, hand and foot prints on the walls, squeaky bed, only one towel, no soap, no nothing, no blanket, no nothing!

I complained to the staff and the management the next day. They simply pointed fingers at each other. On the second night stay, it was just as filthy as the previous.

And this was the "Executive Suite!"

Spend your money elsewhere. This place is a dump!

Room Tip: Book elsewhere!!!
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank Mobilio P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Quezon City hotels

Quezon City, Quezon City, Philippines
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 March 2013

Stayed at this hotel for 2 nights, and it was horrible. The hotel was in a bad part of QC, at the end of an alley, and with residential apartments lining the sides. Parking means the hotel will call and wake you up if a car in front of you needs to leave, so don't count on sleeping in.

We got the Suite Room, supposedly the creme-de-la-creme of their rooms. After walking 4 floors up (with NO help from the staff), we found out that the room was barely cleaned.

Floors were very dirty (we walked around in barefeet, and our soles turned black), cobwebs everywhere, the couch was dirty and dusty, there were dirt marks on the slanted ceiling, the sink was filthy, the corners of the room still had dirt... the list goes on and on. We took photos, feel free to peruse.

We booked as a couple, but they only gave us one towel. We had to request an extra one. It's apparently a Bring-Your-Own Toilet Paper deal, but they relented after seeing the incredulous looks on our faces. No toothbrush/toothpase. Just two very small pieces of soap. And NO HOT WATER.

Aircon was very cold and relatively quiet (probably the only positive thing), BUT was defeated by their very thin sheets. No way to adjust the AC, so we were freezing during the night.

When we were leaving, NONE of the staff helped with the bags. As the rotted cherry on this horrible cake of a place, again NONE of the staff opened the gate for our car. I had to open AND close the gate myself.

Goes without saying, please find yourself some other place instead of this dump.

Wi-fi is non-existent.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Jme M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Metro Room Budget Hotel

Property: Metro Room Budget Hotel
Address: 20 Unit I KG Street | West Kamias, Quezon City, Luzon 1102, Philippines
Region: Philippines > Luzon > Metro Manila > Quezon City
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #52 of 63 Hotels in Quezon City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Metro Room Budget Hotel 2.5*
Number of rooms: 20
Official Description (provided by the hotel):
Metro Room is an apartment style budget hotel that uses the same manner of reservation with any other standard hotel. It has been designed for both apartments and individual guestrooms. We offer low-cost accommodation to cater guests in need of travelling but on a tight budget. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Ctrip TA, Hotels.com and Traveltool, S.L.U. so you can book your Metro Room Budget Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Metro Room Budget Hotel Quezon City, Philippines - Metro Manila

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