I once again booked at this hotel because I had received the best service from my past stays. However, this time it was different. I had booked rate with bfast for 2.
1. Check-in process was smooth, Charlie (I dunno if its correct) accommodated me with my request of a 2 queens at higher floor.
2. Manager seemed very attentive and eager to resolve issues. Fast action!
1. I put a wake up call but was not done
2. Confusion about rate booked at the restaurant saying only 1 person could have bfast, staff forgot to walk me to my seat/table and to offer coffee or tea (dunno if it is standard but other guests were attended to by other staff, I envy them, haha)
The issues were resolved by the Duty Manager (Fae). Despite what happened, I would still love to stay and dine at this hotel and even recommend it to my friends as I know for a fact that this hotel really lives by the hospitality promise and that the issues were isolated (does not happen every time).
- Official Description (provided by the hotel):
- Crowne Plaza Manila Galleria soars into the sky above the bustling Ortigas. Step into the opulent, light-wood Lobby and staff will take care of your luggage. You can head straight to your stylish room, with high-speed Internet, or check emails with wireless Internet in the Lobby's Agenda cafe. You can ask the Crowne Meetings Director to tailor our 15 meeting rooms, all with wireless Internet, to your needs. Host receptions for 1,500 people in our sumptuous Grand Ballroom or invite colleagues to a boardroom. A staffed Business Centre is at hand. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Odigeo, Hotels.com, Ebookers, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Travel Book Philippines, Inc. and HotelQuickly so you can book your Crowne Plaza Manila Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Crowne Plaza Manila Galleria Hotel Quezon City
- Crowne Plaza Quezon City
- Galleria Manila Crowne Plaza
- Crowne Plaza Manila Galleria Quezon City, Philippines - Metro Manila