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“Seafood... omg... this seafood!!!”

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Crowne Plaza Manila Galleria
Ranked #7 of 63 Hotels in Quezon City
Reviewed 1 July 2014

If you ever stay in this hotel, you have to try the lunch buffet! I couldn't get enough of all their fresh fish, mussels, sushi, prawns and the rest! Especially if you are not local and spoiled with life by the ocean where so much fresh seafood is no wonder :))

Stayed: May 2014, travelled on business
Thank Sabina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee L, Public Relations Manager at Crowne Plaza Manila Galleria, responded to this reviewResponded 7 July 2014

Dear Valued Guest,

Thank you for the overwhelming review on Seven Corner's seafood selections. We are delighted to know that you enjoyed our offerings. At Crowne Plaza Manila Galleria, we make sure to give you the freshest and highest quality of seafood to give our guests a satisfying and enjoyable dining experience.

Looking forward to see you again

Sincerely,

Public Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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436 - 442 of 875 reviews

Reviewed 30 June 2014

Place is ok, has access to Galleria Mall, very handy.

Our room was ok, roomy, but the toilet/bath could do with a big makeover. Toilet flush was not working properly, handle didn't spring back so constantly wasting water. The shower corners were covered with mildew!

In the buffet, they kept on ushering us to a dirty, uncleared table. No one offers tea or coffee and you literally had to call or make an eye contact before some one sees to your requests. The buffet table is filthy, food pieces on the counter table. Always running out of stuffs and took ages to top up. Buffet staffs were very disorganised, lots of people doing the same thing at the same time.

Most of the staffs are very good though, security, reception and the cleaners.

  • Stayed: March 2014, travelled as a couple
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Thank Clivenme2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee L, Public Relations Manager at Crowne Plaza Manila Galleria, responded to this reviewResponded 1 July 2014

Dear Valued Guest,

We are grateful for your feedback. I do understand that you weren't entirely satisfied during your stay with us. Your comments are important to us and we take them seriously. Please be assured that we will use this for improving our services. We apologize for any inconvenience this may have caused you. We would also like to thank you for appreciating our team's services.

I do hope that you would allow us another opportunity to serve you better.

Sincerely,

Public Relations Manager

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Reviewed 26 June 2014

3 nights at this amazing hotel in the busy Ortigas area of Manila. Room was magnificent - roomy, well appointed, excellent air con, everything you could possibly need and more. Buffet breakfast vast and quality great. Staff exceptionally friendly and helpful, including car transfers to and from the airport. Hope to stay here again one day!!!

  • Stayed: June 2014, travelled on business
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Thank PTH04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee L, Public Relations Manager at Crowne Plaza Manila Galleria, responded to this reviewResponded 1 July 2014

Dear Valued Guest,

Thank you for taking your time to share with us your experience. We are truly honored that you find your stay excellent. It warms our hearts every time we make our guests satisfied.

We do hope to welcome you again in the near future.

Sincerely,

Public Relations Manager

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Reviewed 23 June 2014

This hotel may not be the most exciting or luxury in Manila, but boy is it great for a business trip

Strong wifi
Staff are really friendly and efficient
The food is good, including breakfast
Rooms are very comfortable
Great location

Room Tip: Ask for a room as high as possible in the building - the view is better and it's a lot quieter
See more room tips
  • Stayed: January 2014, travelled on business
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Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee L, Manager at Crowne Plaza Manila Galleria, responded to this reviewResponded 25 June 2014

Dear Caroline,

Business, conference, leisure, food, comfort and style... Crowne Plaza Manila has these in store of our valued guests, like you.

We are happy to learn that you found our wifi strong and reliable. We understand that you need this to succeed on your business venture and we have been working hard to improve this.

It is a privilege to be of service and a pride that we were able to make your stay memorable.

See you soon!


Quality Officer

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Reviewed 21 June 2014

Able to attend ICODel 2014 last June 19-20, 2014. The place was very accessible and not very difficult to locate. It's just behind Robinson's Galleria along Ortigas/EDSA. It's also near the MRT Ortigas station. There are also buses in front of Robinson's Galleria for those travelling towards North EDSA, Fairview, Novaliches, and Monumento.

The Grand Ballroom and conference rooms are not very crowded and accommodating. However, they have limited access to Wi-Fi (there's a maximum number of gadgets that are allowed to connect).

  • Stayed: June 2014, travelled on business
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1  Thank raaQc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee L, Manager at Crowne Plaza Manila Galleria, responded to this reviewResponded 24 June 2014

Dear Valued Guest,

We are flattered and happy that your conference was successful.

Here in Crowne Plaza, we value your success and we know how much venue and location means to you.

We hope to see you soon and be of service once more!


Quality Officer

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Reviewed 20 June 2014

I have stayed at this property several times and find it convenient for both business and personal reasons, but the reason to stay here is the staff. The front desk staff are exceptional and seem to genuinely care about their customers. This extends throughout the hotel from service staff, cleaners, doormen and anyone you meet in the complex who works there. The rooms are starting to show their age a bit, but are still clean and comfortable. The breakfast buffet is less than spectacular though. The quality seems to have gone down significantly in the past year. There are other food options in the Galleria mall, but it does not open until 10, so you are kind of restricted to the hotel or fast food outside.

  • Stayed: June 2014, travelled on business
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Thank China_pro_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee L, Public Relations Manager at Crowne Plaza Manila Galleria, responded to this reviewResponded 24 June 2014

Dear Valued Guest,

We strive to provide service that lasts and your comment is an award that we will cherish as affirmation of our service promise. Our Front Desk, Housekeeping and Concierge staff will be advised of your wonderful comments to reinforce this genuine behavior.

We hope to hear from you. In particular for the areas in our Restaurant were we can improve. Please allow us to email you be sending our Quality Officer an email at misha.serania@ihg.com.

Warm regards,
Quality Officer

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Reviewed 19 June 2014

Actually booked into Holiday Inn next door. Being disabled I needed a walk in shower for my 6 night stay and they very kindly upgraded me to Crowne Plaza next door. So great customer service. The hotel was absolutely full with conferences and training courses yet the service was superb. They knew my name and treated me with upmost courtesy. The guys at the front carried my mobility scooter up and down the stairs and helped me get a good taxi etc. Extra tea was no problem as was emptying the fridge and other stuff.

The room is large, very well presented with a leather armchair and a great view. The large bathroom had both a large walk in shower and a bath tub.

The hotel is right inside the Galleria mall and a short hop to the mega mall. The famous Manilla traffic is downstairs but you cannot hear it in the room. There is a great view of Corinthian Garden outside the window.

Cannot recommend the hotel high enough. Great position for business or pleasure. Superb service and outstanding room. Love Manila and love this hotel.

Room Tip: I think even the cheapest room will be good here.
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  • Stayed: June 2014, travelled solo
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1  Thank Lee L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee L, Public Relations Manager at Crowne Plaza Manila Galleria, responded to this reviewResponded 20 June 2014

Dear Valued Guest,

We appreciate the time you spent to let us know of your experience and we would like to thank you for you kind words. We are happy to be of service and to provide you with everything you need to make your stay comfortable. We are truly honored to be recommended by you and we couldn't say thank you enough.

We can't wait to see you again at Crowne Plaza Manila Galleria

Sincerely,

Public Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Manila Galleria

Address: Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
Phone Number:
Region: Philippines > Luzon > Metro Manila > Quezon City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Quezon City
#6 Luxury Hotel in Quezon City
Price Range: £78 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Manila Galleria 4.5*
Number of rooms: 263
Official Description (provided by the hotel):
Ortigas Center – Metro Manila’s central commercial business district located in the bustling zones of Pasig, Mandaluyong, Makati, and Quezon City, is home to Crowne Plaza Manila Galleria, the hotel that offers superior comfort, a functional base for corporate activities, and the best conferencing venue for any Meetings, Incentives, Conventions, and Exhibitions (MICE). Walk south to the Asian Development Bank or Philippine Stock Exchange in 15 minutes. Many company headquarters, such as San Miguel Corporation and Manila Electric Company (Meralco), are also nearby. Crowne Plaza Manila Galleria rooms provide a generous living space, designed to make sure that you are well-rested, energized, accomplished, and ready for a productive day. Access the exclusive Club Lounge which boasts exquisite cocktail dishes, a spacious boardroom for intimate meetings, and a comfortable breathing space featuring a magnificent panoramic view of the city. ... more   less 
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Also Known As:
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City
Galleria Manila Crowne Plaza
Crowne Plaza Manila Galleria Quezon City, Philippines - Metro Manila

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