As I noted in another review, all reviews are relative --relative to the reviewer's experiences. With that said, I write this review based on my previous stays at The Hilton, The Hyatt, the Marriott, Crowe Plaza, The Manila Hotel, and other "upscale" or luxury hotels. Booking the room through the Priority Club website was a snap and the website provided plenty of helpful, descriptive information. Before departing to the Philippines, the Crowe Plaza (the "hotel") arranged for a van to pick us up at the airport. This was the first of a few snafus. When we arrived at the airport and reported where the hotel told us to report, we were not on the list to have a vehicle take us to the hotel. No problem, though. Unlike many of my experiences of "can't do" or "I don't know" attitude in the Philippines, at 2300 hours the folks in the area of transportation at the airport found us a shuttle van that did not cost too much more than what we had previously arranged. Upon arrival at the hotel, the check-in was smooth and the clerks and door-persons displayed the ever present helpfulness. The check-in area was clean and pleasant and there were chairs to sit and read the newspapers that were provided. When we arrived at the room it was quite chilly to us and had an odd smell. We turned down the air conditioning, which allowed the room to warm up, and later discovered that the odd smell was the "ghost" of some's vomiting spell. Later, we notified the front desk and they gave us a new room. As to the room, the bedding looked nice, but the bed was built to last for years! I am not certain why the beds in the hotels in Manila are quite hard --do Filipinos like hard beds or does management supply hard beds just so they do not have to replace the beds very often? Whatever the reason, the beds in both of the rooms we occupied were quite hard. The furnishings in the room were pleasant, clean and serviceable (besides the aforementioned vomit). The room had a nice view of the city, and the curtains were heavy enough to block out the light, if that is what you wanted. Outside of the room, the hallways were clean and pleasant and the staff was friendly and helpful. As to location, there is a very large mall next to the hotel. Unfortunately, it does not open until 1000 hours. This is not too much of a problem unless you do not want to eat in the hotel. If you do not want to eat in the hotel and pay "hotel prices" for your food and drinks, you should stock up on drinks and snacks before you turn in at night. Stocking up is easy. There is a large grocery store in the mall. As the aforementioned may indicate, there is not very much to do at night at the hotel, besides walking through the mall. Granted, the hotel has a movie house, but that is it (outside of shopping). If you decide visit the mall later in the evening, make certain you know the right "path" to getting back into the hotel. The entrance to the hotel from the mall closes by a certain hour. If you are a bit daring, the light rail station is not far from the hotel and you can take it to other parts of the metroplex for a fairly cheap price. If you are not daring, you can easily take a taxi. As to taxis, unless you have a person with you who has experience with taxis in the metroplex, be prepared to be ripped off by operators who do not want to run the meter in the taxi they are driving. As to walking to the light rail, we walked the few blocks to and from the station without any problems (no I am not kayumanggi na lalaki (brown male), but am a puting lalaki (white male)). As an aside, do your own research before you go to this hotel. That is, do not rely on the concierge to provide you with helpful information. In the States, the concierges is someone you can ask any number of questions related to cultural and current events, restaurants, museums, etcetera. At this hotel and another local "luxury hotel" the concierge fits the Webster's defintion of a concierge: doorkeeper, baggage handler, and janitor. It is from the concierge who you will get the "I don't know" and "can't do" attitude. As to cashing traveler's checks, the front desk will cash travel's checks without a hassle and without "clipping" you in the process --the going rate was 46-1 and the hotel's exchange rate was 45-1, which was not too bad. In the end, the only negatives to this hotel is the distance to many of the cultural "landmarks" such as some of the national museums and parks and the Bay Walk. Unless you can get on the roof, you probably will not be able to watch the sun set over Manila Bay from this hotel and that is a shame. The bright side is that beggers will not approach you very much, you will not smell the often present smell of urine, and the streets and sidewalks are generally clean and free of garbage and homeless people, which cannot be said of the area around the Embassy of the United States of America (Ermita and Old Manila). Then, if you are looking for Americana, why bother going to the Philippines! Enjoy it all, the good, the bad, and the ugly!
- Official Description (provided by the hotel):
- Crowne Plaza Manila Galleria soars into the sky above the bustling Ortigas. Step into the opulent, light-wood Lobby and staff will take care of your luggage. You can head straight to your stylish room, with high-speed Internet, or check emails with wireless Internet in the Lobby's Agenda cafe. You can ask the Crowne Meetings Director to tailor our 15 meeting rooms, all with wireless Internet, to your needs. Host receptions for 1,500 people in our sumptuous Grand Ballroom or invite colleagues to a boardroom. A staffed Business Centre is at hand. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Manila Galleria Hotel Quezon City
- Crowne Plaza Quezon City
- Galleria Manila Crowne Plaza
- Crowne Plaza Manila Galleria Quezon City, Philippines - Metro Manila